Anything, Anytime, Anywhere
At Ray's Towing, Inc., we take pride in being one of the nation's oldest and most experienced towing, transportation, and recovery services. With over 90 years of experience, we have been proudly serving the industry since the beginning of the 1930s. Our commitment to providing exceptional service has earned us a reputation as the go-to experts in light, medium, and heavy-duty towing and recovery.
Our Mission
Our mission at Ray's Towing is to be the only towing and recovery service you'll ever need. We strive to provide quick response times, professional and courteous staff, and unmatched expertise in all aspects of towing and recovery. Whether you need assistance with scooters, motorcycles, cars, box trucks, 18-wheelers, construction equipment, or even vintage or classic sports cars, we have the knowledge, experience, and equipment to get the job done quickly, safely, and professionally.
Our Services
We offer a wide range of services, including:
- 24-hour light, medium, and heavy-duty towing and recovery
- Transportation of vehicles and equipment
- Winching and lifting services
- Load shifts and transfers
- Low-clearance and indoor recoveries
- Accident and incident recovery
- Fleet services and maintenance
Our Equipment
Our fleet consists of state-of-the-art equipment, including:
- 60-ton rotator
- Five other heavy-duty trucks ranging from 50-ton to 20-ton capacities
- 12-ton medium-duty tow truck
- Eight flatbeds with wheel lifts, including a 15-ton tandem flatbed
- Two self-loaders, including one for low indoor structures
- Forklifts and skid steers
- Tractors and lowboys
- Dry van trailers
- Full air cushion recovery set
Our Experience
With over 90 years of experience, we have earned a reputation as the specialists who can handle even the toughest jobs. We have worked with major motor clubs, automotive dealerships, and government agencies, and have provided our services across the United States and into Canada.
Overview of Reviews
The reviews of Ray's Towing are mixed, with some customers having excellent experiences and others having poor experiences. The company has received praise for its quick response times, friendly and knowledgeable staff, and fair pricing.
Positive Experiences
Many customers have praised Ray's Towing for its excellent service, including:
- Quick response times and efficient towing services
- Friendly and knowledgeable staff, such as Kris, Kyle, and Jake
- Fair pricing and flexible payment options
- Willingness to go the extra mile to help customers, such as providing rides or jump-starting cars
Negative Experiences
Some customers have reported poor experiences with Ray's Towing, including:
- Long wait times and difficulty getting through to dispatch
- Rude and unhelpful staff, including instances of hanging up on customers
- Overcharging and unfair business practices
- Poor communication and lack of follow-through on promised services
Common Themes
Some common themes emerge from the reviews, including:
- The importance of effective communication and customer service
- The need for fair and transparent pricing
- The value of having knowledgeable and friendly staff
