Transforming Smiles, One Patient at a Time
Union Square Dental has developed a reputation for providing reliable dental care to patients in the Flatiron District of Manhattan, New York City. As a family practice owned by a widely recognized cosmetic dentist, Lana Rozenberg, DDS, the practice welcomes adults and children at any stage in life. Located at the heart of the Flatiron District of Manhattan, the offices provide an accommodating environment. The practice offers same-day and emergency appointments and accepts most types of insurance. They offer special affordable programs to help new patients get the care they need, especially if they haven't seen a dentist in a while.
Our Services
At Union Square Dental, we understand the importance of providing a wide range of services to cater to the diverse needs of our patients. Our team of experienced dentists and specialists offer a comprehensive range of services, including veneers, dental bridges, crowns, fillings, dental implants, dentures, extractions, teeth whitening, sedation dentistry, pediatric dentistry, periodontal disease treatment, Invisalign, root canals, laser dentistry, and dental cleaning. We also offer emergency dentistry services to cater to patients who require immediate attention.
Our Approach
Our providers take the time to listen to their patients' perspectives and provide multiple options based on aesthetic goals, effectiveness, cost, and personal interests. We have multiple in-house dentists with various specialties, including an endodontist, pediatric dentists, and cosmetic and laser specialists, so that we can handle most dental concerns without an outside referral. Each staff member brings a specific skill set that results in consistent quality care. If pain is a concern, our pain management experts can provide solutions. If dental anxiety causes pause, we provide sedation dentistry. Union Square Dental removes all barriers to dental care with ample availability and an accommodating approach.
Our Mission
Our mission is to provide high-quality dental care to our patients in a comfortable and welcoming environment. We strive to build long-term relationships with our patients and their families, providing personalized care that meets their unique needs and preferences. We believe that everyone deserves a healthy, beautiful smile, and we're committed to helping our patients achieve that.
Overall Experience
The reviews are mixed, with some patients having positive experiences and others having negative ones.
Positive Experiences
Many reviewers praised Dr. Kanatova and her team, describing them as professional, gentle, and thorough. They appreciated the explanations given during the procedures and the time taken to make them feel comfortable. Some reviewers also praised the cleanliness and efficiency of the office.
Negative Experiences
Some reviewers had negative experiences, citing rushed and impersonal service, rough cleanings, and upselling of unnecessary services. A few reviewers reported bad experiences with specific staff members, including one reviewer who claimed to have been misled about a crown fitting and another who reported a friend's experience with numbness after a procedure.
Staff and Office
Patients generally praised the staff, including Dr. Kanatova, Nataliya, Olga, and the front desk personnel. However, a few reviewers had issues with specific staff members, including one reviewer who reported rudeness from a front desk staff member.
Upselling and Billing
Some reviewers reported being pressured into buying unnecessary services or being charged unexpectedly, which led to disputes and frustration.
