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Where every bite is a delight!

At Elegant Nails, we believe that beauty is not just about looking good, but also about feeling good. Our team of skilled technicians are dedicated to providing exceptional nail care services that exceed your expectations. We understand that every individual has unique needs, which is why we take the time to listen to your concerns and deliver personalized services that cater to your specific requirements.

Our Story

Located in the vibrant city of Chicago, IL 60638, Elegant Nails is a premier nail salon that offers a wide range of services designed to pamper and enhance your natural beauty. From basic manicures and pedicures to advanced nail art and waxing services, our menu is carefully crafted to meet the diverse needs of our clients. Our state-of-the-art equipment, sanitation protocols, and commitment to cleanliness ensure a safe and healthy environment for our clients.

Our Services

At Elegant Nails, we offer a comprehensive range of services that cater to both men and women. Our menu includes nail services such as gel color full sets, regular color full sets, dipping full sets, nail art, and more. We also provide waxing services for the face, brows, and body. To ensure that our clients feel relaxed and rejuvenated, we also offer paraffin treatments and other add-on services.

Our Mission

Our mission is to provide exceptional nail care services that not only meet but exceed our clients' expectations. We strive to create a warm, welcoming, and relaxing environment where our clients can unwind and feel at ease. Our team of skilled technicians is dedicated to staying up-to-date with the latest trends and techniques in nail care, ensuring that our clients receive the best possible services.

Our Promise

At Elegant Nails, we promise to deliver exceptional services that meet the highest standards of quality, cleanliness, and customer satisfaction. We are committed to building long-term relationships with our clients, and we strive to ensure that every visit to our salon is a positive and memorable experience.

Reviews (562)
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Positive: Friendly and skilled technicians, clean and professional salon, high-quality nail services.
Negative: Poor customer service, rushed and careless nail services, painful experiences, lack of cleanliness and safety measures.

Cleanliness and Safety Concerns

The salon has received criticism for its lack of cleanliness and safety measures. One reviewer mentioned that the nail technician did not push back her cuticles before cutting them, causing pain and bleeding. Another reviewer reported that the technician scraped her daughter's cuticles, causing bleeding and infection.

Poor Customer Service

Several reviewers have expressed disappointment with the customer service at the salon. One reviewer reported that the technician was rude and unprofessional, making her feel ashamed and embarrassed. Another reviewer mentioned that the technician was aggressive and looked upset, which made her feel uncomfortable.

Subpar Nail Services

Many reviewers have reported subpar nail services at the salon. Some common complaints include rushed services, poor nail art, and careless application of nail polish. One reviewer mentioned that the technician did not recreate the nail design as requested, and another reviewer reported that the technician did not do a proper pedicure.

Painful Experiences

Some reviewers have reported painful experiences at the salon. One reviewer mentioned that the technician hurt her while doing a pedicure, and another reviewer reported that the technician dug into her skin through her nail bed.

Positive Experiences

On the other hand, some reviewers have reported positive experiences at the salon. Many reviewers have praised the cleanliness, professionalism, and quality of service at the salon. Some technicians have been mentioned by name as being friendly, patient, and skilled.

Recommendations

While some reviewers have reported positive experiences at the salon, many others have reported negative experiences. Based on the reviews, it seems that the salon has some work to do to improve its services and customer satisfaction.