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Welcome to Battery Wharf Hotel, Boston Waterfront
Located along the picturesque Boston Harbor, Battery Wharf Hotel offers modern luxury steeped in beloved New England tradition. As your gateway to the city of Boston, we provide boutique accommodations, locally authentic cuisine, award-winning Exhale Spa, and inspired special events.
Our Story
Indulge in the charm of the North End, the energy of Faneuil Hall Marketplace, and the thrill of the Bruins and Celtics games at TD Garden, just steps from our doorstep. Our hotel embodies the essence of an authentic Boston waterfront experience, blending contemporary style with modern services and amenities. From our spacious rooms and suites to our exquisite culinary offerings, we invite you to experience the best of Boston at Battery Wharf Hotel.
Our Services
At Battery Wharf Hotel, we pride ourselves on providing an unrivaled urban retreat. Relax in our elegantly appointed guestrooms and suites, featuring thoughtful amenities and stunning waterfront views. Savor the flavors of our chef-driven menu at The Battery Wharf Grille, offering a true taste of New England cuisine. Revive your senses and restore your mind and body at the on-site Exhale Spa & Fitness, featuring transformative fitness programming and therapeutic spa offerings.
For business and social events, our hotel boasts premier Boston Harborfront function and event spaces, perfect for meetings, weddings, and social gatherings. Our experienced team is dedicated to ensuring every detail is meticulously planned and executed to surpass your expectations.
What Our Guests Say
Don't just take our word for it! Our guests rave about their experiences at Battery Wharf Hotel, praising our friendly and helpful staff, comfortable rooms, and stunning waterfront location.
Hotel Experience
The hotel experience was marred by issues with billing, valet parking, and room conditions.
Billing Issues
One guest was charged $172 in additional fees, including $100 that was supposed to be a hold on their card, without being informed about these charges upon arrival. They were told that the $100 would be refunded, but it took over a month to resolve the issue. Another guest was charged twice for their room and had to wait on hold for 15 minutes before being told to wait another 24-48 hours for billing to resolve the issue.
Valet Parking Issues
One guest had a confrontational experience with the valet parking service, who demanded their keys and threatened to have their car towed if they didn't hand them over. This interaction set the tone for a negative experience at the hotel.
Room Conditions
Several guests reported issues with their rooms, including outdated and rundown furniture, stained carpets, and broken elevators. One guest's shower didn't work properly, and the air conditioning was not functioning.
Positive Aspects
Some guests had a positive experience at the hotel, citing its ideal location, friendly staff, comfortable rooms, and good food at the restaurant. The hotel's walkability and proximity to public transportation were also highlighted as positives.
