Where Expertise Meets Personalized Service
A Family-Focused Dental Practice in Gurnee, IL
Grand Dental Care has been serving the Gurnee community for over two decades, providing compassionate and comprehensive dental care to patients of all ages. Led by experienced dentist Dr. Jae Shim, our team prioritizes patient comfort, personalized care, and ongoing education to deliver optimal dental health.
1. Comprehensive General Dentistry
We offer a wide range of general dentistry services to maintain and enhance your oral health, including:
- Routine checkups and cleanings
- Oral exams and diagnosis
- Tooth-colored fillings and crowns
- Tooth extractions
- Wisdom teeth management
2. Advanced Restorative Care
When teeth require more extensive repair, we provide advanced restorative options such as:
- Dental implants for missing teeth
- Veneers for improving the aesthetics and functionality of teeth
- Crowns and bridges to restore damaged teeth
3. Cosmetic Dentistry
We help you achieve a beautiful and healthy smile with:
- Professional teeth whitening
- Cosmetic bonding
- Invisalign orthodontics for discreet teeth alignment
4. Preventive Care and Education
We believe prevention is key to maintaining good oral health. We offer:
- Comprehensive oral hygiene instruction
- Fluoride treatments for children and adults
- Custom-made mouthguards to protect your teeth
Our Commitment
At Grand Dental Care, we are dedicated to:
- Providing personalized care and understanding your unique needs and concerns
- Using state-of-the-art technology for accurate diagnosis and efficient treatment
- Fostering open communication and building trusting relationships with our patients
- Delivering exceptional customer service every step of the way
We welcome new patients and look forward to welcoming you to our practice!
Overwhelming Experience
The reviews shared here demonstrate a mixed bag of experiences at a dental clinic. On one hand, some patients have had pleasant and satisfactory interactions with the dentist and staff. Melissa Harris, for instance, has been a loyal patient for years, praising the clinic's reasonably priced services and commending the dentist and staff for their excellent work. Tomas Barrera, another satisfied customer, has been seeing the same dentist since childhood, testifying to the clinic's excellence.
On the other hand, not all experiences have been positive. Andrea Helms, unfortunately, has had a disappointing and frustrating encounter. Despite leaving multiple voice mail messages and submitting an online inquiry, she has yet to receive a call back or any response from the clinic, leaving her feeling neglected and ignored.
Summary
The positive comments center around the clinic's affordability, excellent service, and friendly staff. The overwhelming negative comment, however, is the lack of response from the clinic despite repeated attempts for communication.