Protecting Your Tomorrow, Today!
At State Farm Insurance Agent Charlie Hendrick, we understand the importance of having the right insurance coverage to protect your assets and loved ones. As a dedicated and experienced insurance agent, Charlie Hendrick has been serving the Virginia Beach community since 1985, providing personalized insurance solutions to individuals, families, and businesses.
Our Story
With over 35 years of experience, Charlie Hendrick has built a reputation for delivering exceptional customer service, tailored insurance products, and expert guidance. As a family-owned business, we take pride in providing personalized attention to each client, helping them navigate the complex world of insurance. Our mission is to provide top-notch insurance services, empowering our clients to make informed decisions about their financial future.
Our Services
We offer a comprehensive range of insurance products and services, including:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Recreational Vehicles Insurance
- Boat Insurance
- Banking and Financial Services
- Mutual Funds
- Annuities
Our team of experienced professionals is dedicated to providing you with the guidance and support you need to make informed decisions about your insurance coverage. We take the time to understand your unique needs and provide personalized recommendations to ensure you have the right coverage for your lifestyle.
Why Choose Us
At State Farm Insurance Agent Charlie Hendrick, we are committed to providing exceptional customer service, competitive pricing, and expert guidance. Our team is dedicated to building long-term relationships with our clients, and we strive to provide a personalized experience that exceeds your expectations. As a local business, we are proud to serve the Virginia Beach community and look forward to helping you protect what matters most.
Customer Experience
Some customers have expressed disappointment with the company's policies, such as not allowing in-person appointments and not providing printed documentation. This has caused inconvenience for some clients, particularly those who require printed documents.
Staff and Work Quality
On the other hand, some customers have praised the staff for being knowledgeable, having good work skills, and being people-oriented. This suggests that the company has a strong team in place to handle customer needs.
Billing and Communication Issues
One customer had a negative experience with the company's online system, which showed an incorrect bill amount. When they called to inquire, they were told it was a system glitch and that clients were not notified. This lack of communication and professionalism was unacceptable to the customer.
Loyalty and Satisfaction
Despite some negative experiences, some customers have been loyal to the company for many years, feeling like they are part of a family. These customers appreciate the personalized service and would not switch to another company even if they found a cheaper rate.
