Transforming Alachua County Houses into Homes
At Robinson Renovation & Custom Homes, we are a design-build company dedicated to transforming Alachua County houses into homes. With over 65 years of experience and three generations of the Robinson family serving Gainesville and the surrounding area, we have built a reputation for quality design and construction services. As a one-stop shop, we offer a comprehensive range of services, from home remodeling and custom homes to commercial renovations and new builds.
Our Mission
Our mission is to provide top-notch design and construction services that exceed our clients' expectations. We strive to build long-term relationships with our clients, founded on trust, expertise, and exceptional customer service. Our team of experienced professionals is committed to delivering high-quality results, tailored to each client's unique needs and vision.
Our Services
Our services include home remodeling, custom homes, commercial building, and commercial renovations. Whether you're looking to update your kitchen, bathroom, or entire home, or build a custom home from scratch, we have the expertise and resources to bring your vision to life. Our commercial services cater to businesses, providing expert solutions for office renovations, retail spaces, and more.
What Sets Us Apart
What sets us apart is our commitment to quality, craftsmanship, and client satisfaction. We take pride in our work, and our clients' testimonials speak volumes about our dedication to excellence. Our team is comprised of experienced professionals who are passionate about their work and are dedicated to delivering exceptional results.
Our Values
At Robinson Renovation & Custom Homes, we value integrity, honesty, and transparency. We believe in building trust with our clients, and we strive to maintain open and clear communication throughout every project. We're committed to sustainability, using eco-friendly materials and practices whenever possible, and we're dedicated to giving back to our community through charitable initiatives and volunteer work.
Get Started
If you're looking for a trusted partner to bring your design and construction project to life, look no further. Contact us today to schedule a consultation, and let's get started on bringing your vision to reality.
Customer Service Issues
Some customers have reported poor customer service experiences with Robinson Renovation. Author Df Parcero, who rated the company 1 star, described a frustrating experience with a representative who seemed uninterested in helping. The representative allegedly refused to provide a quote until October, which was unacceptable to the customer.
Positive Experiences
On the other hand, several customers have had positive experiences with Robinson Renovation. Authors Ramz Villa, Charles Wise, Erin Smith, Dennie Shepherd, Loyal Frisbie-Knudsen, and Kathy Cellon all gave the company 5-star ratings. They praised the staff for being friendly, helpful, and professional. Charles Wise and Erin Smith specifically mentioned working with project managers who were responsive to their concerns and stayed on track with the renovation process. Jason was particularly praised by Erin Smith for his creative design solutions.
Contractor Issues
Author Joshua Brown, who also gave the company 1 star, reported several issues with the contractor's work, including a lack of attention to detail, faulty installations, and poor communication. The issues included ripped screens, broken windows, and nails going through the drywall. The customer felt that the company was not responsive to his concerns and had not addressed the issues even after reporting them.
Conclusion
Robinson Renovation has a mixed record when it comes to customer satisfaction. While some customers have had positive experiences, others have reported poor customer service and contractor issues. It is essential for customers to carefully vet the company and ensure that they are working with a reputable and responsive project manager to avoid any potential problems.
