Better Quality You Can Feel And See In Print
At True Rate Insurance Agency, we pride ourselves on being a leading insurance brokerage firm in California, with a strong presence in the Los Angeles, Long Beach, and Pasadena areas. Our mission is to provide personalized insurance solutions to our clients, ensuring they receive the best possible coverage at a competitive price.
Since our establishment, we have been committed to delivering exceptional customer service, and our highly trained professionals work tirelessly to understand our clients' unique needs and budgets. We take the time to ask the right questions, listen to their concerns, and provide tailored insurance plans that meet their specifications.
As an independent agency, we have the flexibility to shop and compare rates among multiple top-rated carriers, giving our clients the best possible coverage at a price they can afford. Whether you're seeking home, life, commercial, or auto insurance, we are dedicated to providing you with the highest level of service and cost-effective plans.
Our team is driven by a shared commitment to exceeding our clients' needs, not just meeting them. We believe that building long-term relationships with our clients is crucial to our success. Our knowledgeable staff is always available to answer your questions, provide guidance, and offer expert advice.
Our Services
At True Rate Insurance Agency, we offer a wide range of insurance services, including:
- Auto Insurance: We provide comprehensive auto insurance coverage that protects you against financial loss in the event of an accident.
- Home Insurance: Our home insurance policies offer robust coverage for your most valuable asset, providing financial protection against damage, loss, or theft.
- Commercial Insurance: Our commercial insurance services cater to businesses of all sizes, offering customized coverage for property, liability, and business interruption.
- Life Insurance: We offer a range of life insurance options, including term, whole, and universal life policies, to help ensure your loved ones are financially secure.
- Other Insurance : We also provide insurance coverage for motorcycles, renters, and other personal and commercial needs.
Why Choose Us
At True Rate Insurance Agency, we pride ourselves on our exceptional customer service, competitive pricing, and customized insurance solutions. By choosing us as your insurance partner, you can rest assured that you're in good hands.
Overall Experience
The majority of customers had a positive experience with the company, praising their prices, customer service, and efficiency.
Pricing and Value
Customers appreciated the great prices offered by the company, particularly for commercial insurance and LiveScan services.
Customer Service
Many customers praised the customer service, highlighting the kindness, patience, and helpfulness of the representatives. Linda and Nele were specifically mentioned as providing excellent service.
Efficiency
Several customers appreciated the quick and efficient service, with some mentioning that they were in and out within half an hour.
Negative Experiences
A few customers had negative experiences, including an encounter with an unmasked employee, rude treatment, and poor communication skills.
Title Transfer Issues
One customer had a problematic experience with a title transfer, citing unnecessary requests for obscure information and ultimately recommending going to the DMV instead.
