Insurance solutions tailored to your needs, because we care.
At Smoak Insurance Agency, Inc, we are committed to providing top-notch insurance services to our valued clients in Columbia, SC, and beyond. As a locally-owned and operated independent insurance agency, we take pride in offering personalized insurance solutions tailored to meet the unique needs of our community.
Our Story
With over 30 years of experience, we have built a reputation for exceptional customer service, professionalism, and expertise in the insurance industry. As natives to the area, we understand the unique challenges of living and running a business in South Carolina. We put our clients first, and we're dedicated to being with you every step of the way.
Insurance Solutions
We offer a wide range of personal insurance and business insurance solutions to help protect what matters most. Our personal insurance options include auto insurance, home insurance, individual life insurance, renters insurance, and condo insurance. For businesses, we provide business owners insurance, general liability insurance, commercial property insurance, workers' compensation insurance, and business auto insurance. We also cater to specific industries, such as contractors, farms, non-profits, restaurants, and schools.
The Independent Agency Advantage
As an independent insurance agency, we represent a variety of top-rated insurance carriers, including Travelers and Progressive. This allows us to offer our clients a wide range of options and coverage choices, ensuring they receive the best possible protection for their unique needs. Our licensed insurance advisors are dedicated to providing expert guidance and personalized service to ensure our clients receive the best possible coverage at a competitive price.
Our Mission
At Smoak Insurance Agency, Inc, our mission is to provide exceptional insurance services, expert guidance, and personalized attention to our clients. We strive to build long-term relationships based on trust, integrity, and a commitment to serving our community.
Overall Experience
Most reviewers had a very positive experience with Smoak Insurance, praising their customer service, prices, and expertise.
Positive Aspects
- Friendly and helpful staff
- Great prices and policies
- Excellent customer service
- Ability to find suitable policies for unusual needs
- Professionalism and expertise in handling business insurance needs
Negative Experiences
- Incompetence in handling personal information
- Lack of care for customer accounts
- Failure to use provided payment information
- Inability to keep track of banking data
- Poor customer service, including rudeness from staff
- Unresponsiveness to customer inquiries
