Experience Modern Eye Care at its Best!
At Southwest Dallas Eye Care, we understand the importance of clear vision and the impact it has on daily life. Our team of experienced optometrists and staff are dedicated to providing top-notch eye care services and personalized attention to our patients in Dallas and the surrounding areas.
Our Mission
As a leading provider of quality vision care products and personalized optometric services, our mission is to provide the gold standard in eye care to our patients. We are committed to educating our patients and providing exceptional personal service to everyone who walks through our door.
Comprehensive Eye Care Services
Our experienced doctors and staff offer comprehensive vision examinations and specialize in the diagnosis and treatment of a wide array of eye diseases, conditions, and problems. We use only the most advanced, state-of-the-art diagnostic technology and eye care products available. Our services include:
- Comprehensive vision examinations
- Diagnosis and treatment of eye diseases, conditions, and problems
- Advanced diagnostic technology and eye care products
- Personalized attention and education for our patients
Our Team
Our team of experienced optometrists and staff are dedicated to providing exceptional personal service to our patients. Our doctors use only the most advanced, state-of-the-art diagnostic technology and eye care products available. Meet our team of dedicated professionals who genuinely care about your health and are committed to providing the best eye care services possible.
Schedule an Appointment
At Southwest Dallas Eye Care, we are committed to providing the best eye care services possible. Schedule an appointment with Steve N. Nguyen, O.D. at our Dallas optometrist office and give your vision the level of care and attention it deserves.
Staff and Service
The staff at this eye care center received high praise from many reviewers. The eye assistant, Dr., and front desk clerk were described as kind, attentive, friendly, and welcoming. The staff were also commended for being accommodating and helpful, with one reviewer stating that they were in and out in 10 minutes.
Cynthia, the office manager, was singled out for her exceptional service, with multiple reviewers thanking her for her help and excellence. Dr. Nguyen also received praise for his kindness and knowledge.
Waiting Time and Efficiency
Some reviewers had positive experiences with short waiting times, with one reviewer stating that they were in and out in 10 minutes. However, others had negative experiences with waiting times, with one reviewer waiting for an hour and eventually leaving without being seen.
Organization and Communication
Some reviewers experienced issues with disorganization and poor communication at the center. One reviewer reported being given someone else's prescription, which is a violation of HIPAA, and being charged for an unwanted test. They also experienced rude and unhelpful staff, including the office manager. Another reviewer had issues with consent forms being too light to read and had a poor experience with the office manager.
Recommendation and Overall Experience
Many reviewers highly recommended the eye care center, with some stating that they would definitely return. However, some reviewers had negative experiences that left them feeling unhappy and unsatisfied.
