Protecting Your Future, One Policy at a Time.
A Family Tradition in Quality Automotive Care Since 1981
Wakefield Auto Clinic has been a beacon of reliable automotive care in Wakefield, Massachusetts for over 34 years. Founded by a local family, our shop has proudly served generations of customers, providing honest and dependable repairs and maintenance services. Our team of skilled technicians, certified by the Automotive Service Excellence (ASE) program, utilize state-of-the-art technology and genuine parts to restore and maintain your vehicle to its peak performance.
Exceptional Services for All Your Needs
Our comprehensive range of services caters to all your automotive needs, encompassing:
General Repairs & Maintenance
- Check Engine Light Services
- Oil Change and Lubrication
- Tire Services and Alignments
- Cooling System Repair and Maintenance
- Engine Repair and Diagnostics
- Electrical System Service and Repair
Specialized Expertise
- Classic and Antique Vehicle Repair
- Foreign and Domestic Vehicle Expertise
- Diesel Service and Repair
- Smog and Emissions Testing
Customer-Focused Approach
At Wakefield Auto Clinic, customer satisfaction is our top priority. We are dedicated to:
- Providing transparent and upfront estimates.
- Explaining repair options and costs clearly.
- Completing repairs promptly and efficiently.
- Treating your vehicle with the utmost care and respect.
Peace of Mind with NAPA Protection
We are a certified NAPA AutoCare Center, offering the benefits of a national network with the personalized touch of a local business. Our work is backed by NAPA's industry-leading 24-month/24,000-mile Peace of Mind Warranty, providing you with additional peace of mind.
Your Trusted Partner in Automotive Care
For over three decades, Wakefield Auto Clinic has been the trusted partner of the Wakefield community for reliable automotive care. Our commitment to quality, customer service, and technological expertise has earned us a reputation for excellence in the region. Choose Wakefield Auto Clinic, where reliable service meets personalized attention.
The reviews of Wakefield Auto Clinic are predominantly negative, with several customers expressing disappointment and frustration with the services they received. Many of the reviewers reported feeling taken advantage of, overcharged, and uncertain about the quality of work performed.
Unreliable and Rude Service
Florindo Pace, one of the reviewers, stated that the mechanic made him wait for an hour before even looking at his car, and then attempted to charge him an exorbitant amount for a simple repair. Grace Goldberg also reported poor service, saying that the staff was rude and did not communicate effectively. Alex Li had a similar experience, feeling belittled and disrespected by the mechanic. He also reported being overcharged and having to seek further repairs elsewhere.
Incomplete and Misleading Diagnostics
Newtotech Mom, however, had a positive experience with Joe at Wakefield Auto Clinic, praising his thorough diagnosis and explanation of the mechanisms in her car. Unfortunately, this was an isolated incident, as many of the other reviewers reported receiving incomplete or misleading diagnoses.
Inflated Prices and Unnecessary Repairs
Ben Luke, whose review is particularly scathing, reported being charged an exorbitant amount for repairs and labor, only to find out that the work was unnecessary. Caplis Zachary also reported being overcharged and having unnecessary work done on his car.
Good Reviews among the Negative
Despite the overall negative tone, there are a few positive reviews scattered throughout. Jennifer Musselman, Seti Tzu, M. Demarco, Godfrey Ainooson, William M. Collins, Hurricane Reardon, and Tess Gormley all praised the clinic for its good customer service, reasonable prices, and quality work.
