Empowering Your IT, One Solution at a Time
At West Texas Insurance Agency, we pride ourselves on being a multi-line agency offering competitive personal and commercial coverage throughout Texas. Our agency is staffed by proven insurance professionals committed to providing our clients with highly personalized service. Starting modestly as an insurance company in 1995, we have continued to deliver integrated insurance policies and today, we are recognized as a giant in the Texas insurance industry.
Our Mission
Our mission is to identify and minimize our clients' exposure to risk by placing emphasis on quality coverage, competitive premiums, and overall simplification of the insurance process. We pride ourselves not only in providing the most comprehensive insurance coverages available but by building long-term relationships with our clients.
Our Services
Designed in compliance with the Texas state insurance laws, our array of insurance policies cater to different sectors such as auto, homeowners, commercial, health, manufacturing, trucking, motorcycle insurance, life insurance, and more. We provide insurance services that are tailored to meet the unique needs of our clients, ensuring that they are protected from unforeseen events.
Why Choose Us?
At West Texas Insurance Agency, we are committed to providing our clients with the best possible insurance solutions. Our team of experienced professionals is dedicated to helping our clients navigate the complex world of insurance, ensuring that they receive the best coverage at the most competitive rates. We believe in building long-term relationships with our clients, and we are committed to providing personalized service that exceeds their expectations.
Meet Our Team
Our team of experienced insurance professionals is dedicated to providing our clients with the best possible service. Our team includes Adriane Brown, Amanda George, Angela Miller, Erika Lopez, Tommy George, Angie Wagner, Annie Davis, Dayanna Lopez, and Norma Munoz. Each member of our team is committed to providing our clients with personalized service that meets their unique insurance needs.
Excellent Customer Service
The majority of reviewers praised the exceptional customer service they received from the insurance agency. Many reviewers mentioned specific employees, such as Paulina, Vicki, Norma, and Amanda, who went above and beyond to provide excellent service.
Professionalism and Friendly Staff
Reviewers appreciated the professionalism and friendly demeanor of the staff. They were helpful, courteous, and addressed their concerns in a timely manner.
Competitive Pricing
Several reviewers mentioned that they received great prices for their insurance policies, making it an attractive option for those looking for affordable coverage.
Positive Experiences
Many reviewers had positive experiences with the agency, citing their willingness to help, their expertise, and their ability to find suitable insurance policies that met their needs.
Negative Experiences
However, a few reviewers had negative experiences with the agency. Some mentioned poor communication, difficulty with claims, and feeling misled about their policies.
Concerns with Claims and Accountability
A few reviewers expressed frustration with the agency's handling of claims, citing issues with accountability and a lack of resolution.
Dissatisfaction with Service
A few reviewers were dissatisfied with the service they received, citing poor communication, unhelpful staff, and a lack of follow-through on promises.
