Protecting what matters most, one policy at a time.
Welcome to Carlos Gonzalez Insurance Agency, Inc., your trusted insurance partner in Colorado Springs, CO. Our mission is to provide personalized insurance solutions to individuals, families, and businesses, helping them manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Our Story
As a retired veteran of the United States military, our agency's leader and founder, Carlos Gonzalez, Jr., knows firsthand the importance of service to country and community. This values-driven approach is reflected in our dedication to serving our customers with integrity, compassion, and expertise. Our team loves Springtime in the Rockies, and we're committed to making a positive impact in our community through volunteer work and philanthropy.
Insurance Products and Services
At Carlos Gonzalez Insurance Agency, Inc., we offer a wide range of insurance products and services designed to meet the unique needs of our customers. Our product portfolio includes:
- Auto Insurance
- Homeowners Insurance
- Life Insurance
- Renters Insurance
- Business Insurance
- Health Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
In addition to our insurance offerings, we also provide banking and mutual fund services through our partnerships with reputable financial institutions.
Our Team
Our team of experienced insurance professionals is dedicated to providing exceptional customer service, personalized guidance, and tailored insurance solutions to meet your specific needs. We're committed to helping you navigate the complexities of insurance, ensuring you have the right coverage to protect your assets, family, and business.
Community Involvement
We're proud to be involved in our local community, volunteering our time and resources to support organizations that make a positive impact. Our community involvement includes:
- Founder/Director of Widefield Community Support Corporation, Inc.
- Educating Children of Color Leadership Academy Volunteer
- Employer Support of the Guard and Reserve Volunteer
- National Guard Association Colorado Volunteer
- Retired Enlisted Association Lifetime Member
Get in Touch
If you have any questions, need a quote, or would like to learn more about our insurance products and services, please don't hesitate to contact us. We're here to help!
Overall Satisfaction
The overall satisfaction with the insurance company is high, with most customers expressing satisfaction with the service they received.
Positive Experiences
Many customers praised the helpfulness and professionalism of the staff, particularly Nya, Ashley, Lidia, and Carlos. They appreciated the quick responses to their questions, the explanations of their policies, and the help they received in finding the right coverage. Some customers also mentioned that they were able to save money on their insurance premiums.
Negative Experiences
A few customers expressed frustration with the company, citing lack of communication and unexplained high quotes. One customer mentioned that they were quoted a high price for their insurance and were not given an explanation for the cost.
Common Themes
- Helpful and professional staff
- Quick responses to questions and concerns
- Ability to find affordable coverage
- Lack of communication and explanation for high quotes
