Quality Repairs. Excellent Service. Environmental Responsibility.
At Jim Click and Holmes Tuttle Collision Centers, we take pride in our commitment to providing exceptional service and quality repairs to our customers. Our team of highly trained and certified technicians use the latest technology and equipment to ensure that your vehicle is restored to its pre-accident condition.
Our Services
At our state-of-the-art facilities in Tucson, Arizona, we offer a wide range of services to meet your needs. Whether you've been involved in a car accident or need routine maintenance, we're here to help. Our services include:
- Collision repair: From minor dings to major accidents, we'll work diligently to get your vehicle back on the road.
- Paintless dent removal: Our expert technicians use specialized equipment to remove minor dents and dings without damaging the surrounding paint.
- Mechanical repairs: Our certified mechanics can diagnose and repair any issues with your vehicle's engine, transmission, brakes, or suspension.
- Frame straightening and alignment: We'll straighten and align your vehicle's frame to ensure that it's safe to drive and free from any damage.
- Body and metal repair: Our technicians will repair or replace any damaged body panels, including bumpers, hood, trunk lid, and more.
Our Equipment and Facilities
At Jim Click and Holmes Tuttle Collision Centers, we're committed to using the latest technology and equipment to ensure that your vehicle is repaired to the highest standards. Our state-of-the-art facilities are equipped with:
- Advanced collision repair equipment, including lift stations, frame machines, and welding equipment.
- High-tech paint booth systems that ensure a flawless finish.
- Advanced diagnostic equipment that helps us pinpoint the source of any issues with your vehicle.
- Heated spray booths that minimize the risk of dust contamination in the paint finish.
Our Certifications
Our team of technicians is certified by leading industry organizations, including:
- I-Car (www.i-car.com)
- PPG (https://corporateportal.ppg.com/NA/Refinish/PPGRefinish/EN)
- National Institute for Automotive Service Excellence (www.ase.com)
Our Commitment to Quality
At Jim Click and Holmes Tuttle Collision Centers, we're committed to delivering exceptional quality and service. From the initial inspection to the final delivery, we'll work closely with you to ensure that your vehicle is repaired to the highest standards.
Our Warranty
We stand behind our work and offer a lifetime warranty on our repairs. This includes:
- Lifetime warranty on workmanship for body and metal repair.
- Lifetime warranty against defects and product failures of the vehicle finish.
- Limited warranty on mechanical repairs and parts.
Overall Experience
Most reviewers had an excellent experience with Jim Click Collision, praising the team's work ethic, communication, and attention to detail.
Staff and Service
The staff, including Pete, Marcel, Jose, Curt, and Steve, were commended for their excellent service, politeness, and willingness to go the extra mile. They were efficient in their communication, scheduling, and insurance claims.
Quality of Work
The quality of work performed by the team was consistently praised, with reviewers noting that their vehicles looked great again after the repairs. The technicians' expertise and attention to detail were particularly highlighted.
Challenges and Areas for Improvement
A few reviewers experienced delays in the repair process, including a parts shortage that led to a 60-day wait. One reviewer had a poor experience with their collision representative, who failed to return phone calls and provide updates.
Positive Aspects
- Excellent work ethic and attention to detail
- Good communication and scheduling
- Quality work and repairs
