Stay with us and experience the best of Florida!
At Total Vision West Hollywood, we believe that the key to outstanding eye care lies in the perfect blend of style, service, and expertise. Founded in 1986 by Dr. Mark Chung, our practice has evolved into a leading optometric center that combines the latest technology, comprehensive eye exams, and a vast selection of stylish frames and contact lenses. Our team of dedicated professionals is committed to providing each patient with a personalized and exceptional experience.
Our Practice
Our practice is built on the foundation of exceptional patient care, rigorous training, and a passion for staying at the forefront of eye care innovation. Dr. Chung, a seasoned optometrist with a wealth of knowledge and expertise, leads our team of experienced professionals. We strive to create a warm and welcoming environment that puts our patients at ease, ensuring they feel comfortable and informed throughout their entire visit.
Eye Care Services
At Total Vision West Hollywood, we offer a comprehensive range of eye care services, catering to patients of all ages and needs. Our services include:
- Adult & Senior Eye Exams: A thorough evaluation of your eye health and vision, designed to detect any potential risks and provide personalized recommendations.
- Children's Eye Exams: A specialized approach to eye care for our youngest patients, addressing their unique needs and providing gentle, caring treatment.
- Diabetic Eye Exams: Designed specifically for patients with diabetes, we utilize the latest technology to detect any eye health issues related to this condition.
- Contact Lens Exams, Fittings, & Brands: Our experienced team will help you find the perfect contact lenses for your lifestyle and eye health needs.
- Laser Eye Surgery Consultation: A personalized consultation to discuss the latest advancements in laser eye surgery and determine if it's suitable for you.
- Eye Disease Diagnosis & Management: We diagnose and treat various eye diseases, providing personalized treatment plans to ensure optimal eye health.
- Digital Eye Strain: We help alleviate the discomfort and fatigue associated with prolonged screen time, promoting healthy eye habits.
- Emergency Eye Care: Our team is always available to address any eye-related emergencies, providing prompt and effective care.
Brands & Accessories
At Total Vision West Hollywood, we pride ourselves on offering an extensive selection of premium frames and contact lenses from renowned brands. Whether you're searching for the latest trends or timeless classics, our in-house collection has something for everyone.
Meet Our Team
Our experienced and caring team is dedicated to providing each patient with an exceptional experience. Comprising skilled optometrists, opticians, and support staff, we're committed to delivering comprehensive eye care and personalized attention.
Get in Touch
Located in the heart of West Hollywood, our practice is easily accessible and boasts a modern, state-of-the-art facility. We're open Monday to Friday, with extended hours on Saturdays. Contact us today to schedule an appointment and take the first step towards exceptional eye care.
Poor Communication and Scam Accusations
The reviews highlight instances of poor communication, disorganization, and scam allegations. Some reviewers mentioned that the business has poor communication skills, leading to frustration and disappointment. One reviewer accused the business of scamming customers, claiming to have been billed for lens two years later without consent.
Rude Staff and Long Wait Times
Some reviewers expressed frustration with the staff's attitude, specifically mentioning a male staff member with dreads who was rude and distracted. Others complained about long wait times, with one reviewer waiting over an hour for the doctor to arrive.
Positive Experiences with Specific Staff Members
On the other hand, some reviewers praised specific staff members, such as Kierran, Mohammad, and Dr. Yaccobbi, for their helpfulness, transparency, and professionalism.
Positive Experiences with the Business
A few reviewers had positive experiences with the business, praising the staff's friendliness, the state-of-the-art equipment, and the welcoming atmosphere. They appreciated the detailed explanations and care provided by the doctors and staff.
