Experience the Difference: Honesty, Quality, and Integrity
At Polo Springs Veterinary Hospital, we are dedicated to providing top-notch veterinary care to the pets of Colorado Springs and surrounding areas. Our experienced team of veterinarians and support staff are committed to delivering exceptional service and compassionate care to our furry friends. Our state-of-the-art facility is equipped with the latest technology and equipment, enabling us to provide a wide range of services, from routine wellness examinations to advanced diagnostic testing and surgical procedures.
Our Mission
Our mission is to provide comprehensive, high-quality veterinary care that meets the unique needs of each pet and pet owner. We strive to build long-lasting relationships with our clients, built on trust, communication, and a shared commitment to the health and well-being of their beloved pets. Our goal is to provide a warm, welcoming, and stress-free environment for both pets and their owners, making each visit to our hospital a positive experience.
Our Services
At Polo Springs Veterinary Hospital, we offer a wide range of services designed to meet the diverse needs of our furry patients. Our services include:
- Cat & Dog Care: Routine wellness examinations, vaccinations, and spay and neuter procedures, as well as advanced diagnostic testing and treatment for common health issues affecting cats and dogs.
- Diagnostics: Advanced diagnostic imaging and testing, including X-rays, ultrasounds, and blood work, to help diagnose and treat a wide range of health conditions.
- Pet Dental Care: Comprehensive dental care, including cleaning, polishing, and surgical procedures, to prevent dental disease and promote good oral health.
- Surgical Procedures: Advanced surgical procedures, including spay and neuter operations, tumor removals, and orthopedic surgeries, performed by our experienced team of veterinarians.
- Internal Medicine: Diagnosis and treatment of complex internal health issues, including gastrointestinal disorders, allergies, and hormonal imbalances.
- Pet Behavior Counseling: Expert guidance and support to help address behavioral issues, such as anxiety, fear, and aggression, in pets.
- Boarding: Comfortable, safe, and stress-free boarding facilities for pets, complete with socialization and exercise programs.
- International Health Certificates: Official health certificates for pets traveling internationally or across state lines.
- Pharmacy & Pet Products: A wide range of specialty foods, medications, and supplements to support the health and well-being of pets.
- Pet Emergencies: Urgent care services during office hours, as well as after-hours emergency care referrals.
- End of Life Pet Care: Compassionate support and guidance for pet owners facing end-of-life decisions for their pets.
Our Team
At Polo Springs Veterinary Hospital, we are proud of our experienced team of veterinarians, technicians, and support staff, who are dedicated to providing exceptional care to our patients. Our team is committed to staying up-to-date with the latest advancements in veterinary medicine, ensuring that our patients receive the best possible care.
Workplace Culture and Leadership
The workplace culture at Polo Springs Veterinary Hospital has been criticized for being toxic, with women allegedly belittling and intimidating new employees.
Positive Experiences
Many reviewers have praised the hospital's staff and veterinarians for their kindness, compassion, and exceptional care. The attention to detail, seamless processes, and love shown to the animals have been particularly appreciated. The front desk staff, veterinarians, and vet assistants have been named as being friendly, knowledgeable, and caring.
Praises for Specific Staff Members
Dr. Anastasia McIntosh, Dr. Gerleman, and Dr. Macintosh have been singled out for their exceptional care, gentle approach, and willingness to go above and beyond for their patients. Carlie at the front desk has been praised for her cheerfulness and positivity.
Negative Experiences
Some reviewers have expressed dissatisfaction with the hospital's services, citing poor treatment, long wait times, and high prices. One reviewer accused the hospital of being extortionists, claiming they prioritized wealthy clients over others.
