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M.D. Manouel Insurance Agency, Inc. has been providing specialty insurance products to a variety of industries since 1974. With a distinguished history of long-term employees and professional agents, we have earned a reputation for delivering exceptional service and integrity to our clients. Our experienced sales and marketing departments work hard to negotiate the best pricing on behalf of our clients, saving them time and money. We understand that every business is unique, and we take the time to understand our clients' specific needs, providing customized insurance solutions that meet their individual requirements.
Our Services
At M.D. Manouel Insurance Agency, Inc., we offer a wide range of insurance services designed to help businesses like yours manage risk and thrive. Our services include Affinity & Specialty Programs, Claims Management, Private Client Services, Risk Management, and Workers' Compensation. We also provide specialized services for industries such as Construction and Health Care. Our knowledgeable and experienced agents take the time to understand the unique challenges and risks facing your business, and work with you to develop a comprehensive insurance strategy that meets your specific needs.
Our Mission
Our mission is simple: to provide our clients with peace of mind by delivering exceptional service, expertise, and integrity. We believe that every business deserves to have confidence in their insurance coverage, and we're committed to helping our clients achieve that confidence. We take pride in our work, and we're dedicated to building long-term relationships with our clients based on trust, mutual respect, and a commitment to excellence.
Our Values
At M.D. Manouel Insurance Agency, Inc., we're guided by a set of core values that shape everything we do. We believe in putting our clients first, being responsive to their needs, and providing personalized service that exceeds their expectations. We're committed to integrity, honesty, and transparency in all our interactions, and we strive to be creative, innovative, and forward-thinking in our approach to insurance.
Our Team
Our team of experienced agents and professionals is dedicated to providing exceptional service and expertise to our clients. With a deep understanding of the insurance industry and a passion for delivering outstanding results, our team is equipped to handle even the most complex insurance needs. From claims management to risk management, we have the knowledge, skills, and expertise to help businesses like yours thrive.
Overall Experience
The reviews show a mixed bag of experiences with the company. While some customers had a very positive experience, others had a poor experience.
Customer Service
Customer service seems to be a key area where the company excels. Multiple reviewers praised the company's customer service, with one reviewer stating it was the "best in the business." However, one reviewer had a poor experience with customer service, stating that the person they spoke with was "uninformed."
Knowledge and Expertise
The company's brokers were described as "knowledgeable" by one reviewer, suggesting that they are well-informed and competent in their field.
Communication
One reviewer had a difficult time getting in touch with the company, having to navigate through an "automatic answering machine" before finally speaking with someone. This experience was described as "poor service."