Since 1986, Mattress World has been a trusted resource for quality mattresses and furniture in the Houston area. We're a family-run business committed to providing our customers with exceptional products and personalized service.
Our Expertise
With decades of experience in the mattress industry, our knowledgeable staff can help you find the perfect mattress to fit your individual needs and preferences. We understand the importance of a good night's sleep and are dedicated to offering solutions for every type of sleeper.
Back-Pain Solution Mattresses
- We specialize in Simmons mattresses known for their exceptional back-pain relief technology.
- Our selection includes various firmness levels to cater to different preferences and sleeping positions.
- We offer mattresses with advanced features like Aircool Memory Foam and innovative temperature regulation systems.
Affordable Mattresses
- We believe everyone deserves a quality sleep without breaking the bank.
- Our budget-friendly mattresses deliver exceptional comfort and support without compromising on quality.
- Choose from various materials like memory foam, pocketed coils, and solid wood to find the perfect fit.
Luxury Mattresses
- Experience the ultimate sleep luxury with our selection of premium mattresses.
- Indulge inSimmons Beautyrest Recharge World Class mattresses featuring high-quality materials like pocketed coils, memory foam, and temperature regulating technology.
- We also offer exclusive handmade mattresses with solid wood cores for ultimate firmness and support.
Beyond Mattresses
- We offer a wide range of mattress accessories like mattress protectors, pillows, and bed frames.
- Our knowledgeable staff can guide you through choosing the right mattress foundation and support systems.
Our Commitment
At Mattress World, we believe in building relationships with our customers. We are committed to:
- Providing personalized customer service and expert advice on choosing the right mattress.
- Offering competitive prices and regular promotions.
- Delivering exceptional quality products that exceed expectations.
Visit us today and experience the Mattress World difference!
Quality and Performance
The reviews have mixed opinions about the quality and performance of the store's products. Some reviewers have experienced a decrease in quality over the past two years, with strings coming loose and falling apart. However, others have reported positive experiences, praising the decent prices and good quality mattresses.
Customer Service
The store's customer service has received praise from several reviewers. The owner and his wife were described as super friendly and nice, providing a pleasant shopping experience. The owners went above and beyond to assist customers, earning high marks for their service.
Variety of Products
The store offers a unique selection of products, including latex and hardwood mattresses, which are not commonly found in the area. This variety has been a major draw for some customers, particularly those looking for a firm mattress.
Durability and Longevity
However, some reviewers have experienced issues with the durability and longevity of the products. One reviewer reported that a cool gel memory foam mattress sank in the middle after only eight months, despite being super firm. Another reviewer has seen a decrease in quality over the past two years, with strings coming loose and falling apart.
Return Policy
The store's return policy has been criticized by one reviewer, who was charged a 25% restocking fee and return shipping fee when they attempted to return a product. This experience has left a negative impression on the reviewer.
Overall
The store's quality and performance have been mixed, with some reviewers experiencing positive results and others encountering issues. The customer service, however, has been consistently praised. The store's unique selection of products and good prices have also been noted as advantages.
