Healthcare is a right, not a privilege.
Close Trigger Healthcare stands as a beacon of hope for the working uninsured population in Bergen County, New Jersey. Driven by a mission to ensure equitable access to quality healthcare, our dedicated team offers a comprehensive array of medical services with unwavering compassion and dignity.
Our Beginnings & Values
Founded on the principle that healthcare is a fundamental right, not a privilege, Close Trigger Healthcare opened its doors in 2009. Guided by core values of compassion, respect, and excellence, we strive to provide comprehensive medical care that empowers individuals to achieve optimal health.
The Services We Offer
Our skilled medical professionals offer a diverse range of services across various healthcare domains. These include:
Primary Medical Care
- Routine check-ups and chronic disease management
- Treatment of various illnesses and injuries
- Management of ongoing health concerns
Diabetes Prevention, Care and Education
- Specialized screenings and comprehensive management plans
- Patient education workshops and resources
- Support in achieving sustainable blood sugar control
Women's Health Initiative
- Focused care addressing women's unique healthcare needs
- Mammography referral and screening programs
- Specialized care for reproductive health concerns
Chronic Disease Management
- Personalized interventions to manage and control chronic conditions such as hypertension, heart disease, and asthma
- Medication management and patient education
Mental Health Support
- Screening and referrals for mental health concerns
- Connection to community resources and support networks
Compassionate Care and Patient-Centered Approach
At Close Trigger Healthcare, we believe in treating every patient with dignity, respect, and individualized attention. Our compassionate and empathetic providers take the time to understand each patient's unique needs and concerns. We empower our patients with personalized guidance, resources, and emotional support throughout their healthcare journey.
Working Towards a Healthier Community
Through dedicated volunteers and community outreach programs, Close Trigger Healthcare actively engages with the local population. We strive to raise awareness about healthcare disparities, champion access to quality care, and foster a healthier Bergen County for all.
Poor Customer Service Experience
The majority of the reviewers had a negative experience with the customer service of the company. They reported that the staff were rude, lazy, and lacked professionalism.
Rude Behavior and Lack of Manners
Multiple reviewers mentioned that the staff were rude and lacked manners. One reviewer specifically mentioned that a staff member was talking badly about a family member while on the phone, without even asking if they could be put on hold. This behavior was seen as unprofessional and disrespectful.
Unavailability of Appointments and Lack of Care
One reviewer was unhappy with the unavailability of appointments and the lack of care shown by the staff. They felt that patients were not a priority and that the staff were too lazy to answer phone calls.
Generalized Negative Experience
One reviewer, who has never visited the company, generalized their experience based on their phone interaction. They found the person on the phone to be lazy, unfriendly, and having conversations with others while on the phone.
