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A Trusted Leader in Plumbing, HVAC, and Process Piping Services
PM Plumbing & Mechanical has been serving the Mesa, Arizona area with unwavering dedication since 1985. Family-owned and operated, we take pride in providing exceptional customer service, technical expertise, and innovative solutions to all your plumbing, heating, cooling, and process piping needs.
Comprehensive Expertise Across Industries
Our team of certified and experienced plumbers, heating and cooling technicians, and engineers have the qualifications and passion to address a diverse range of projects. We specialize in:
- Residential: Emergency plumbing repairs, water heater installation and repair, sewer ejector pumps, drain cleaning, leak detection and repair, and more.
- Commercial: Process piping installation, maintenance, and repair, HVAC system design and installation, preventive maintenance, and emergency repairs.
- Industrial: High-purity plumbing and mechanical systems for industries.
Client-Focused Approach and Preventive Solutions
We prioritize clear communication and transparent pricing to give you complete peace of mind. Our experienced technicians will take the time to understand your specific needs and provide tailored solutions to prevent future problems. We also offer comprehensive preventive maintenance plans to maximize the lifespan of your systems and minimize downtime.
Quality, Expertise, and Customer Satisfaction
Our unwavering commitment to excellence is reflected in our:
- Factory-trained and certified technicians
- Utilization of only the highest quality materials
- Responsive customer service and swift project completion
- Customer satisfaction guarantee
- Flexible scheduling and emergency response services
Woman-Owned Business with a National Recognition
PM Plumbing & Mechanical is a certified Women Business Enterprise (WBE) by the Women Business Enterprise National Council (WBENC). This recognition underscores our dedication to providing exceptional service and building lasting relationships with our clients.
Contact PM Plumbing & Mechanical today and experience the difference our expertise and personalized approach can make!
Overview of Reviews
The reviews for PM Plumbing and Mechanical are mixed, with some customers expressing high satisfaction with their services, while others have had negative experiences.
Positive Experiences
Some customers have praised the company's technicians, such as Steve and Anthony, who have provided knowledgeable and professional services. These technicians have been commended for their ability to resolve complex issues, such as fixing old cast iron sewer lines and condensate lines. Customers have also appreciated the friendly and efficient service provided by the company's staff, including Gary, who has been described as going above and beyond to assist with requests.
Negative Experiences
On the other hand, some customers have had negative experiences with the company. Some have reported poor workmanship, such as a technician dropping solder balls into a customer's pipes, causing clogs and other issues. In some cases, the company's owner has been accused of being unresponsive to customer concerns and even verbally attacking customers. Other customers have reported issues with billing and payment, including receiving unexpected letters threatening to put a lien on their property.
Common Themes
A common theme among the negative reviews is a lack of professionalism and poor customer service. Some customers have reported feeling disrespected and ignored by the company's staff, and have been left feeling frustrated and disappointed.