Protecting Your Tomorrow, Today!
Welcome to Lance Douglas Ins Agency Inc
At Lance Douglas Ins Agency Inc, we are dedicated to providing comprehensive insurance solutions to our clients in Fontana, CA, and surrounding areas. Our team, led by Lance Douglas, a seasoned insurance agent with over 30 years of experience, is committed to delivering exceptional service, expert guidance, and personalized attention to each client.
Our Mission
Our mission is to provide comprehensive insurance coverage that meets the unique needs of our clients. We strive to build long-lasting relationships, educate our clients on the importance of adequate coverage, and offer tailored solutions that provide financial security and peace of mind.
Insurance Products and Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, and Health insurance. Our team takes the time to understand each client's specific needs and objectives, and we work tirelessly to create customized insurance plans that address their individual circumstances.
About Lance Douglas
As your dedicated State Farm insurance agent, I, Lance Douglas, have been serving the Fontana community since 1988. With years of experience in the insurance industry, I have gained extensive knowledge and expertise in providing comprehensive coverage for Home, Auto, and Life insurance needs. Beyond my professional realm, I cherish the time spent with my wife, three adult children, and nine grandchildren. Family is an essential aspect of my life, and I prioritize creating lasting memories and fostering strong bonds with my loved ones. In addition to my insurance career and family commitments, I enjoy a fascinating hobby as a beekeeper, nurturing these remarkable creatures and reaping the rewards of their hard work in the form of delicious honey.
Our Commitment
At Lance Douglas Ins Agency Inc, we are committed to delivering exceptional service, expert guidance, and personalized attention to each client. We strive to build long-lasting relationships, educate our clients on the importance of adequate coverage, and offer tailored solutions that provide financial security and peace of mind.
Overall Experience with Lance Douglas
Positive Experiences
Many clients have had a positive experience with Lance Douglas, with some having been with him for over 20 years. They praise him for being a great agent, providing excellent service, and being available during difficult times. Some have even referred to him as "the man" and "the king."
Challenges with Customer Service
However, one client had a negative experience with Lance, finding him to be unprofessional and rude. They felt that he was dismissive and made sarcastic comments during a phone call, which they believed was inappropriate behavior for an insurance agent.
Quality of Service
The majority of clients have reported receiving excellent service from Lance, with some stating that he provides some of the best service they've had anywhere. He is known for being responsive to questions and concerns, and clients appreciate his availability and willingness to help.
