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At Distinct Images, we are a cutting-edge promotional products and apparel decorator dedicated to providing superior customer service, excellent quality, and complete project management. Our mission is to deliver innovative solutions that help our clients build their brand and make a lasting impression.
Our Story
Founded in 2001 by Jim Pike, Distinct Images has grown from a small office sharing space with a sign company to a thriving business with a separate production facility, Greenline Printing. Our journey has been a testament to our commitment to providing exceptional service, quality, and project management. Today, we continue to grow and thrive, exceeding our clients' expectations and delivering results that make a difference.
Our Culture
At Distinct Images, we pride ourselves on our laid-back and friendly office dynamic. We celebrate birthdays, support local businesses, and love meeting organizations involved in the community. Our culture is built on hard work, fun, and a passion for delivering exceptional results. From Donut Fridays to competitive bowling battles, we believe in having fun while getting the job done.
Our Services
We offer a comprehensive range of services designed to help our clients achieve their branding goals. Our services include:
- Screen Printing: High-quality screen printing services for custom apparel, promotional products, and more.
- Embroidery: Expert embroidery services for custom apparel, hats, bags, and other promotional items.
- Promo Items: A vast range of promotional products to help you build your brand and make a lasting impression.
- Webstores: Custom webstores designed to help you manage your brand and distribute products efficiently.
Our Commitment
At Distinct Images, we are committed to delivering exceptional service, quality, and project management. We pride ourselves on our attention to detail, quick turnaround times, and competitive pricing. Our team of experts is dedicated to helping you achieve your branding goals and exceed your expectations.
Overall Experience
The reviews highlight both positive and negative experiences with the company. While some customers had a seamless and enjoyable experience, others faced frustrations with shipping and customer service.
Customer Service
Friendly and Helpful Staff
Many customers praised the friendly and helpful staff, particularly mentioning Kristin, Reagan Laughlin, Jim, and Michael Monroe. They appreciated the staff's knowledge, prompt responses, and ability to make the ordering process smooth and efficient.
Poor Customer Service
On the other hand, some customers experienced poor customer service, including unfulfilled promises, mistakes with quotes, and frustration with communication.
Product Quality
High-Quality Products
Customers were pleased with the quality of the products, including embroidery and apparel. They appreciated the variety of products offered and the competitiveness of prices.
Shipping Issues
One customer had a negative experience with shipping, citing unfulfilled promises and frustration with tracking their order.
