Exceeding Expectations, One Roof at a Time
At SnapFi, we believe that getting a mortgage should be simple, easy, and straightforward. That's why we've made it our mission to uncomplicate the home financing process for our clients. We're not a bank - we're a digital mortgage lender that offers a completely end-to-end online experience, with human interaction whenever you need it.
Fast, Easy, and End-to-End Digital Mortgage
We're digital, but we're also human. We offer a completely digital experience, which means you can apply for a mortgage, upload and sign documents, and track the status of your loan - all from the comfort of your own home. But we also understand that buying a home can be a complex and emotional process, which is why we offer human interaction whenever you need it. Whether you have questions about the process or just need someone to talk to, our dedicated mortgage advisors are here to help.
Dedicated Mortgage Advisors
When you work with SnapFi, you'll get one mortgage expert to guide you through the entire home financing process. Our advisors are knowledgeable, experienced, and committed to providing exceptional service. They'll take the time to understand your unique situation and goals, and then help you find the right mortgage solution for your needs.
Our Customers Love Us
Don't just take our word for it - our past customers have given us a 5-star rating on Yelp! Here's what some of them have had to say:
"SnapFi is amazing and their mortgage advisor Jay is top notch. He is fast, efficient, knowledgeable and courteous. All of our calls were returned quickly and our loan closed ahead of schedule. We couldn't have done it without Jay's attention to detail and knowledge of the business." - Shira O., San Francisco, CA
"One of the smoothest transactions I've had and I look forward to working with SnapFi's mortgage advisor Jim again in the future." - Nancy R., Morgan Hill, CA
"Our mortgage advisor, Pooja, was very patient and nice answering all our questions about the loan. Being the first time buyer she made us comfortable with her knowledgeable answers." - Aniket M., Fremont, CA
Why Choose SnapFi?
At SnapFi, we think differently than banks. We're lean, agile, and committed to providing a personalized and stress-free mortgage experience. Here are just a few reasons why we're different:
- We'll get to know you: We take the time to understand your unique situation and goals, and then help you find the right mortgage solution for your needs.
- We're lean and agile: We're not a big, slow-moving bank. We're a lean, agile digital mortgage lender that can move quickly and efficiently to meet your needs.
- You'll work with one person from start to finish: With SnapFi, you'll work with one dedicated mortgage advisor from application to closing. No more being passed around from person to person.
- We're human, too: While we offer a completely digital experience, we also understand that buying a home can be a complex and emotional process. That's why we offer human interaction whenever you need it.
If you're looking for a fast, easy, and stress-free mortgage experience, choose SnapFi. Contact us today to learn more and get started.
Exceptional Service
SnapFi, led by Rob Garcia, offers exceptional service to its customers. Reviewers have praised Rob's guidance, patience, and dedication to understanding their needs. He explains the loan process and options available, answering questions and addressing concerns. The team's unwavering support is what sets them apart, making customers feel like they are part of a supportive and knowledgeable family.
Mixed Reviews
Some customers have had negative experiences with SnapFi. One reviewer, Jay Ram, was disappointed with the company's lack of transparency and felt it was a joke. Another reviewer, Karen Edling, had issues with communication and difficulty reaching the company. She felt that the website was outdated and the company lacked support systems.
Technical Issues and Old Website
Author Karen Edling's review highlighted technical issues, such as difficulty resetting her password and a lack of support. She also criticized the outdated website. Author Jay Ram mentioned that he had to deal with underwriter's fees and processing fees that added up to more than paying points.
Positive Experiences
On the other hand, many reviewers have praised SnapFi's exceptional service. Reviewers praised Rob's guidance, the company's fast response times, competitive rates, and many loan options. Some reviewers have had smooth refinance processes, with quick completion and professional service. One reviewer, Melissa Juarez, appreciated Rob's patience and guidance as a first-time homebuyer. Another reviewer, Brad Cox Architect Inc, praised the company's online portal and professional service.