Protecting What Matters Most to You Really Is Our Business
At Insurance Services of Idaho, we understand that protecting what matters most to you is our top priority. With over 20 years of experience, our team of dedicated professionals has been providing personalized insurance solutions to individuals, families, and businesses throughout Idaho and Oregon. Our commitment to providing exceptional service, tailored coverage options, and unmatched expertise has earned us a reputation as one of the most trusted insurance agencies in the region.
Our Story
From our office in Boise, ID, we have been proudly serving clients for over two decades. Our journey began with a simple yet powerful mission: to provide customized insurance solutions that cater to the unique needs of our clients. Over the years, we have grown to become a leading independent insurance agency, offering a wide range of personal, business, and health insurance options.
Our Services
We recognize that every individual, family, and business is unique, with distinct insurance needs. Therefore, we offer a comprehensive suite of insurance solutions designed to protect what matters most to you. Our personal insurance options include auto, home, condo, renters, watercraft, and more. For businesses, we provide general liability, workers' compensation, business owners, and industry-specific insurance solutions. Additionally, we offer individual health, Medicare advantage, and group health insurance plans.
Our Team
Our team of experienced professionals is dedicated to providing exceptional service, expert guidance, and unmatched support. We understand that insurance can be complex, which is why we take the time to listen to your needs, assess your situation, and provide personalized recommendations that align with your goals and budget. Meet our team of insurance experts who are committed to protecting what matters most to you.
Our Philosophy
At Insurance Services of Idaho, we believe that insurance should be customized to fit your situation. That's why we work closely with our clients to understand their unique needs, identify potential risks, and develop tailored coverage options that provide peace of mind. As an independent agency, we give you the power of choice, allowing you to compare options and select the coverage that best suits your needs.
What Our Clients Say
Don't just take our word for it. Our clients rave about our exceptional service, personalized approach, and commitment to excellence. "Brian and his family have been terrific assisting my family with our insurance needs. They annually review our policies to make sure we're getting the best prices, as well as having us take advantage of bundling our policies to further increase savings. I am grateful to have them overseeing and managing our insurance needs." - Clint S.
Overall Experience with Insurance Services of Idaho
The reviewers' experiences with Insurance Services of Idaho are mixed, with some customers having very positive interactions and others having negative experiences.
Positive Experiences
Many reviewers praised the company's staff, particularly Brian, Jason, Tammy, Haylie, and others, for their exceptional customer service, professionalism, and responsiveness. They reported receiving personalized attention, finding better insurance rates, and having their questions and concerns addressed promptly. Some reviewers appreciated the staff's willingness to shop around for the best rates and coverage options.
Negative Experiences
On the other hand, some reviewers had negative experiences with the company, citing issues such as unresponsiveness, lack of communication, and difficulties with policy cancellations and refunds. Some customers felt that the company was not concerned about their needs and did not care about their business.
Common Themes
Some common themes emerged from the reviews, including the importance of customer service, the need for clear communication, and the desire for competitive rates and coverage options.
