Empowering Children to Learn, Grow, and Explore
At Carranza Auto Service, we are a family-owned and operated full-service preventive maintenance and automotive repair center dedicated to providing high-quality service to our customers. With over 15 years of experience, we have built a reputation for trust, value, and responsiveness. Our team of ASE-certified technicians use the latest diagnostic equipment to ensure your vehicle is serviced correctly, while maintaining your manufacturer's warranty. We use only quality replacement parts and guarantee our work.
Our Services
We offer a wide range of services to meet your automotive needs, including oil changes, brake maintenance, transmission service, tire and wheel alignments, air conditioning repairs, engine performance tuning, and maintenance packages. We also provide system evaluations, fluid services, and tune-ups to keep your vehicle running smoothly. Our Maryland state inspection service ensures your vehicle is safe and compliant with state regulations.
Our Commitment
At Carranza Auto Service, we are committed to earning your trust by providing the expertise, value, and responsiveness you expect. We pride ourselves on our honesty, integrity, and transparency in all our dealings with our customers. Our goal is to build long-term relationships with our customers, and we achieve this by providing personalized service, competitive pricing, and a 100% satisfaction guarantee.
Our Values
We value our customers and strive to provide exceptional service that exceeds their expectations. We believe in honesty, integrity, and transparency in all our dealings. We are dedicated to continuous improvement, investing in the latest technology and training to stay ahead of the curve. We are proud of our reputation and work hard to maintain our high standards.
Customer Satisfaction and Trust
The majority of customers have expressed high levels of satisfaction and trust in Carranza Auto Service. They praise the shop's honesty, professionalism, and quality of work. Many customers have become repeat customers and have referred friends and family to the shop.
Excellent Customer Service
Customers have complimented the shop's customer service, citing respectful and professional staff, prompt response times, and clear communication. The receptionist and technicians have been singled out for their exceptional service.
Quality of Work
The quality of work is consistently praised by customers, with many stating that the shop's technicians are knowledgeable and skilled. The shop's ability to diagnose and repair issues correctly has earned them a reputation for reliability and trustworthiness.
Competitive Pricing
Customers have noted that the shop's prices are competitive, and some have compared them favorably to other shops in the area. The shop's willingness to provide quotes and explain the work to be done has also been appreciated.
Recommendations
Many customers have stated that they would recommend Carranza Auto Service to others, citing their positive experiences and the shop's reputation for honesty and quality work.
Negative Experience
One customer had a negative experience with the shop, citing poor diagnostics and overcharging for repairs.
