Protecting Your Tomorrow, Today
At Ian Johnson State Farm, our mission is to provide exceptional customer service and personalized insurance plans to our valued customers in Boise, Idaho. With over ten years of experience serving the local community, we take pride in being your trusted insurance agency.
Our Story
Our team, led by Ian Johnson, is committed to educating our customers on their insurance options and getting to know their coverage needs. We understand that selecting an insurance plan can be overwhelming, which is why we take the time to explain your options and find the best coverage for you.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Recreational Vehicle Insurance. Additionally, we provide Banking, Mutual Funds, and Annuities services through our partnership with State Farm. Whether you're looking to protect your home, car, business, or loved ones, we have the expertise and resources to help you make informed decisions about your insurance needs.
Our Team
Ian Johnson, the founder and owner of Ian Johnson State Farm, is a proud resident of Boise, Idaho. He is a former professional football player who played for Boise State University and has a passion for golf, fishing, and spending time with his family. Our office is kid-friendly, and we love having our furry friends, Polly and Buddy, around to brighten up our day.
Why Choose Us
At Ian Johnson State Farm, we believe in building long-term relationships with our customers. We take the time to understand your unique needs and provide personalized recommendations to ensure you have the right coverage. Whether you're looking for auto insurance, homeowners insurance, or business insurance, we're here to help you make informed decisions about your insurance needs.
Get in Touch
If you have any questions or would like to request a quote, please don't hesitate to contact us. You can reach us by phone at (208) 375-1931, or visit our office located at 8150 W Emerald Street #170, Boise, ID 83704. We look forward to serving you!
General Impression
The overall tone of the reviews is overwhelmingly positive, with many customers expressing their satisfaction with Ian Johnson's service, professionalism, and personalized approach.
Positive Experiences
Many customers praised Ian Johnson's exceptional customer service, citing his friendly and helpful demeanor, prompt responses to questions and concerns, and ability to find the right insurance plans for their specific needs. Some reviewers also appreciated his willingness to go above and beyond, such as staying late to finalize paperwork or providing advice on unrelated topics like vacation plans.
Negative Experiences
A few customers had negative experiences, citing instances of poor communication, unprofessional behavior, and unhelpful responses to their concerns. Some reviewers felt neglected or mistreated, particularly those with lower incomes or more complex insurance needs.
Specific Issues
Some customers encountered issues with claims processing, billing, and administrative tasks, which led to frustration and dissatisfaction. A few reviewers mentioned being transferred to other agents or pushed to call centers, which added to their dissatisfaction.
