Transforming Your Vision, Enhancing Your Lifestyle
At The Eye Care Team, our mission is to provide premium eye care to the people of Eastern Washington. We achieve this by investing in the latest technology and providing exceptional service to our patients. Our team of expert optometrists and medical professionals is dedicated to delivering comprehensive eye exams, diagnosing and managing eye diseases, and offering a wide range of frame choices and stylish eyewear.
Our Practice
With two conveniently located offices in Spokane and Chewelah, Washington, we serve the entire Eastern Washington region. Our practice is committed to staying at the forefront of eye care technology, ensuring that our patients receive the most advanced care possible. Our optometrists and medical professionals work together to provide comprehensive eye exams, diagnosing and managing eye diseases, and offering a wide range of frame choices and stylish eyewear.
Services
Our expert team of optometrists and medical professionals offer a range of services, including:
- Comprehensive Eye Exams: Our thorough eye exams guarantee precision and accuracy in diagnosing eye conditions and detecting eye diseases.
- Contact Lens Exams, Fittings & Brands: Our optometrists and medical professionals fit and adjust contact lenses to ensure optimal vision and comfort.
- Diabetic Eye Exams: We provide regular eye exams for individuals with diabetes to detect and manage eye diseases associated with the condition.
- Dry Eye Therapy: Our team prioritizes dry eye diagnosis, prevention, and management, using the latest technology to address this common issue.
- Myopia Control: We offer strategies to control myopia, ensuring children and adults maintain healthy eyesight.
- Laser Eye Surgery Consultation: Our experts consult with patients on the best options for refractive surgery and LASIK procedures.
- Digital Eye Strain: We educate patients on how to alleviate digital eye strain and protect their eyes in the digital age.
Brands
We proudly offer a wide range of brands, including:
- Frames & Lenses: Explore our vast selection of stylish and stylish eyewear.
- Sports, Safety, & Specialty Eyewear: We cater to athletes, outdoor enthusiasts, and individuals requiring specialized eyewear.
- Sunglasses: From fashion-forward to shielded, we offer a diverse selection of sunglasses.
- Athena Cosmetics: Experience top-tier skincare and makeup products.
- ACUVUE OASYS with Transition Lenses: Discover the benefits of advanced contact lenses.
Get Started
Book an appointment at one of our conveniently located offices in Spokane or Chewelah, Washington. Our expert team is committed to delivering exceptional eye care and exceptional service.
The Eye Care Team Reviews Summary
Reception and Customer Service Issues
The receptionist department was a common issue mentioned in several reviews, with some customers experiencing rude or unhelpful staff members, particularly a middle-aged blonde woman with long hair. Some customers felt unwelcome or not prioritized, leading to negative experiences.
Positive Experiences with Doctors and Staff
On the other hand, many customers praised the excellent service provided by the doctors, particularly Dr. Atkar, Dr. Evans, and Dr. Kellogg, who were described as wonderful, accommodating, and knowledgeable. The staff members Sherri and Whitney were also commended for their attention to detail and helpfulness.
Insurance and Payment Issues
One customer had a negative experience with insurance coverage, resulting in an unexpected balance of over $400. This customer felt misled and refused a refund.
Glasses and Frames
Several customers were pleased with their glasses and frames, mentioning that the selection was great, and the staff was helpful in finding the right fit. Some customers appreciated the adjustments made to their glasses, while others experienced issues with the fitting process.
Overall Experience
The overall experience at The Eye Care Team was described as excellent by many customers, with praise for the doctors, staff, and welcoming atmosphere. However, some customers were disappointed with the receptionist department and insurance issues.
