Teaming Up With Parents For A Life-Long Healthy Smile
At Sawgrass Pediatric Dentistry, we are dedicated to providing exceptional pediatric dental care to infants, children, and adolescents in a fun, friendly, and positive atmosphere. Our team of experienced professionals, led by Dr. Ryan R. Smith, is committed to delivering comprehensive dental care, education, prevention, and quality dental treatments to meet the unique oral health care needs of your child.
Our Mission
Our mission is to help infants, children, adolescents, and those with special needs achieve optimal oral health through exceptional and comprehensive dental care. We aim to create a fun and welcoming environment for children and parents, promoting a positive attitude towards oral health and helping your child develop healthy habits for life.
Our Services
We offer a wide range of pediatric dental services, including:
- Preventive services such as new patient appointments, dental prophylaxis (cleanings), radio-graphs (x-rays), fluoride treatments, hygiene instructions, regular checkups, and sealants
- Restorative services to treat tooth decay and other dental issues
- Laser dentistry for a more comfortable and efficient experience
- Sedation dentistry options for children who may require additional support
- Educational resources and guidance on proper oral hygiene practices
Our experienced team is trained to care for children with special health care needs and disabilities. We pride ourselves on creating a comfortable and relaxed environment for all our patients.
Our Commitment
At Sawgrass Pediatric Dentistry, we are committed to providing the highest quality pediatric dentistry care in a comprehensive and compassionate manner. We believe in partnering with parents to educate and empower them to take an active role in their child's oral health care. Our goal is to help your child develop a healthy smile and a positive attitude towards dental care that will last a lifetime.
General Experience
The reviews of Sawgrass Pediatric Dentistry are mixed, with some patients having excellent experiences and others encountering issues with the front desk staff, scheduling, and customer service.
Positive Comments
Many patients praised the dentists, hygienists, and assistants for their kindness, patience, and professionalism. The office environment was also praised for being kid-friendly and comfortable. Some parents appreciated the extra efforts made to ease their children's fears and make them feel comfortable.
Negative Comments
However, several patients experienced difficulties with the front desk staff, including rudeness, poor communication, and scheduling issues. Some patients had appointments cancelled without notice, were unable to get through to the office by phone, or experienced poor customer service.
Specific Issues
Some specific issues mentioned include:
- Scheduling difficulties: Many patients experienced difficulties scheduling appointments, including long wait times, cancelled appointments without notice, and issues with the scheduling system.
- Poor customer service: Several patients reported poor treatment by the front desk staff, including rudeness, attitude, and a lack of empathy.
- Billing issues: Some patients experienced billing errors, including being told they owed money without receiving a bill.
