Your Beauty, Our Expertise, Your Satisfaction
At Moon Nails & Spa, we have been dedicated to providing exceptional nail care services to our valued customers since 1989. Our mission is to ensure that every client leaves our salon feeling relaxed, rejuvenated, and confident with a beautiful set of hands and feet. We pride ourselves on our friendly and welcoming atmosphere, where our skilled technicians and aestheticians cater to your every need to provide a truly unique and personalized experience.
Our Services
Our comprehensive range of services includes:
- Manicure and Pedicure packages: Basic, Royal, and Deluxe options
- Shellac and Gel Color treatments
- Manicure Proven Protein Treatment
- Nail Enhancements
- Little Princess Services for your children
Each of our skilled technicians is dedicated to delivering exceptional service and results, using only the highest-quality products and equipment. We take pride in our attention to detail and strive to exceed your expectations with every visit.
Philosophy
At Moon Nails & Spa, we believe that taking care of oneself is essential for overall well-being. That's why we're committed to providing a full range of services designed to nourish and pamper both body and soul. Whether you're looking for a quick pick-me-up or a relaxing retreat, we have just what you need to unwind and rejuvenate.
Our Team
Our dedicated team of skilled technicians and aestheticians are passionate about providing exceptional service and customer care. With years of collective experience, we pride ourselves on our attention to detail and dedication to delivering the highest-quality results.
Business Hours and Contact
We're open Monday to Saturday from 9:00 am to 7:00 pm, and Sunday from 10:00 am to 6:00 pm. You can reach us at 858-695-9813 or cindynguyen0@yahoo.com.
Follow Us
Stay connected with us on social media and be the first to know about our latest news, promotions, and special offers!
Service Quality and Professionalism
The reviews highlight concerns about the service quality and professionalism at Moon Nail Services. Some customers, like W. V. and Harper Morales, reported poor experiences, citing mistakes with nail removal, poor quality products, and unprofessional behavior from the technicians. In contrast, others, like Carla Mays, Mary Perry, and Vero Sanchez-Amos, praised the friendly and professional staff.
Customer Service and Communication
Issues with customer service and communication were also mentioned. Sonia F. felt that the technician did not engage with her during the service, and Eva Sanchez reported that the manager changed prices without her knowledge. However, some customers, like Timi Gleason, appreciated the friendly and pleasant atmosphere.
Nail Quality and Prices
The quality of the nail work was another area of concern. Some customers, like Harper Morales, reported poorly done acrylics, while others, like Vero Sanchez-Amos, praised the attention to detail and care taken with their nails. Pricing was also a concern, with some customers feeling that they were overcharged or misled about prices.
Positive Experiences
Despite the negative experiences, many customers reported positive experiences, praising specific technicians like Kim, Hanna, and Hannah, who provided excellent service, attention to detail, and high-quality nail work.
