Moving Your World, One Move at a Time.
At Brooks Transfer & Storage, we're proud to be a professional full-service moving company in Virginia Beach, VA, providing top-notch household and business moving services throughout Hampton Roads and beyond for over 140 years. Our rich history dates back to 1878 when the Brooks family began the business, helping people transport their belongings. As one of United Van Lines' founding agents, we're one of the most experienced moving companies in the country.
Today, we've replaced horses and wagons with modern vans and sophisticated telecommunications systems, but one thing remains unchanged - our commitment to customer satisfaction. We're still family-owned and operated, and our corporate philosophy remains woven into every aspect of our business. This philosophy has earned us a reputation for being punctual, thorough, and meticulous.
Our Services
We offer a comprehensive range of moving services, including local, long-distance, and international relocation, office relocation, and storage solutions. Whether you need temporary storage, full-service packing, or moving local within Virginia Beach, interstate, cross-country, or internationally, we've got you covered.
Our local moving services include hourly and/or flat-rate local moving, full or partial packing services, cartons and used cartons at a discount, unpacking service at your new home, and modern, clean, secure, and government-approved warehouses for storage. Our long-distance moving services include complete relocation consultation, destination city information package, packing tips, qualified personnel, and free shrink-wrapping of your upholstered furniture.
As a commercial moving company, we've served Virginia Beach since our inception in 1878. We've mastered the art of office and industrial moves, offering local, statewide, nationwide, and worldwide office relocation services. Our specialized equipment, air-ride, lift-gate, flatbed trucks, and trailers ensure efficient and safe transportation of your office equipment.
Our Storage Solutions
Our modern, clean, secure, and government-approved warehouses provide flexible pricing and upgraded storage facilities to accommodate any situation and budget. Whether you need storage during a move or extra space for your belongings, we've got the perfect storage solutions for you.
Experience and Expertise
With nearly 150 years of excellent service, we've worked hard to maintain and improve our formula that has led to a century and a half of efficient moves and satisfied customers. Our commitment to customer satisfaction, combined with our expertise and resources, makes us the top Virginia Beach movers for your next move.
Moving Experiences with Brooks Transfer and Storage
Positive Experiences
Many customers have reported positive experiences with Brooks Transfer and Storage. They praised the professionalism, efficiency, and care taken by the moving teams, packers, and drivers. The crews were described as courteous, friendly, and meticulous in their work. Customers appreciated the attention to detail and the extra effort made to ensure a smooth move. Some customers were particularly impressed with the speed and efficiency of the moving process, which helped reduce their stress levels.
Negative Experiences
However, some customers reported negative experiences with Brooks Transfer and Storage. These experiences included damaged or lost items, rude or unprofessional behavior from drivers, and disagreements over pricing and services. Some customers felt that the company failed to meet their expectations or provide adequate customer service. In a few cases, customers reported significant losses due to damaged or broken items during the move.
Common Themes
Throughout the reviews, some common themes emerged. Many customers praised the professionalism and courtesy of the moving teams, while others expressed frustration with the company's customer service or handling of issues. Some customers reported issues with pricing, while others praised the efficiency and speed of the moving process.
