Providing Compassionate Care for Your Furry Family Members Since 1975
At Chandler Small Animal Clinic, we believe that pets are valued family members. That's why we go above and beyond to ensure that all animals are treated with loving care in every checkup, procedure, and surgery. From the moment you walk in the door, we want you and your pets to feel welcomed and at home. Our team strives to provide care that can help improve and extend your pet's quality of life so that you can have them longer to love.
We are a full-service animal hospital that takes both emergency cases as well as less urgent medical, surgical, and dental issues. Our clinic is designed to provide a comfortable, kid-friendly, and calm environment so your pet can relax in the waiting room and look forward to meeting his or her own Chandler veterinarian.
Our Services
We offer a wide range of medical services designed to provide preventative care and basic sick appointments for all pets. Our services include routine examinations, vaccines, microchipping, preventive treatment for parasites, dental cleaning and polishing, and spaying/neutering. We also provide clean and comfortable boarding facilities for dogs, cats, and exotic pets.
Our boarding facility offers a basic range of options with competitive pricing, and is attached to the clinic, offering both central heating and air conditioning for all the pets all year round. Whether your pet needs a routine checkup or requires more extensive medical care, our team of experienced veterinarians and dedicated staff are committed to providing the highest level of care and attention to detail.
Our Commitment
At Chandler Small Animal Clinic, we are dedicated to providing affordable pet care and exceptional customer service. We understand that your pet is a beloved member of your family, and we strive to provide the same level of care and compassion that we would want for our own pets. Our goal is to make sure that after every visit, our clients are left feeling confident in the care their pet received. We want you to know that you and your pet are very important to us and will always be treated with compassion when you walk through our door.
Staff and Communication Issues
The clinic has experienced significant changes in staff, leading to inefficient and ineffective communication with clients. One reviewer experienced a delay of over an hour and a half without prior notification, only to be informed that the vet was running behind schedule. The staff's lack of organization and communication added to the emotional distress of a sensitive situation.
Rude and Disrespectful Staff
One reviewer had a disappointing experience with the office manager, Karen, who was condescending, rude, and unprofessional. The reviewer was told to sit quietly and listen to her admonishment before being allowed to proceed with the appointment. The staff member also removed the reviewer's contact information without their knowledge or consent.
Positive Experiences
Many reviewers had positive experiences with the clinic, praising the caring and compassionate nature of the staff, particularly Dr. Benesh. The clinic was described as welcoming, clean, and comfortable, with staff who take the time to educate clients on how to care for their pets. Several reviewers appreciated the clinic's willingness to work with them to find affordable options for their pets' care.
Boarding Services
Some reviewers used the clinic's boarding services, which were generally well-received. However, one reviewer mentioned that the clinic lost their paperwork and had issues with their file.
