Protecting your future, one policy at a time.
At Newport Home Care, we are dedicated to providing high-quality care and professional service to our clients in Orange County and Greater Los Angeles. Our mission is to maintain our clients' sense of independence and quality of life, and we strive to make a positive impact on their daily lives.
Our Story
Our journey began when our founders recognized the need for a home care provider that would set itself apart from the rest. We saw an opportunity to create a unique and personalized approach to care, one that would prioritize the individual needs of each client. We understood that every person is unique, and that every client deserves a tailored approach to care that meets their specific needs and preferences.
Our Values
At Newport Home Care, we are guided by our core values of dignity, integrity, and compassion. We believe that every person deserves to be treated with respect, kindness, and understanding. We promise to treat every task as an honor, and to approach our work with empathy and compassion. We are committed to providing the highest level of care, and we are dedicated to making a positive impact on the lives of our clients.
Our Services
We offer a range of services designed to meet the unique needs of each client. Our services include:
- Respite Care: We understand that caregiving can be physically and emotionally challenging. That's why we offer respite care services to provide family caregivers with a temporary break.
- Companionship: Our caregivers are trained to provide companionship and engage in activities that bring joy and comfort to our clients, such as reading, watching movies, or simply having a conversation.
- Personal Care: Our caregivers are trained to provide personal care services, including bathing, grooming, and dressing.
- Medication & Safety: We take the safety and security of our clients very seriously. Our caregivers are trained to provide assistance with medication management and ensure that our clients' homes are safe and secure.
Our Caregivers
Our team of experienced and compassionate caregivers is dedicated to providing high-quality care. We take pride in selecting the best caregivers in the industry, and we ensure that each caregiver undergoes thorough background and reference checks. Our caregivers are trained to provide exceptional care, and we provide ongoing education and training to ensure that our caregivers are always up-to-date on the latest techniques and best practices.
Our Promise
We promise to treat every task as an honor, to treat every client with dignity, integrity, and compassion. We promise to listen to each client's needs and match them with the caregiver that will best fit their requirements. We promise to require and provide continuing education for our caregivers. And we promise to make the goal of staying at home a reality for each client, for as long as they possibly want.
Caregiver Issues
Robbie Davis, a client of Newport Home Care, had a poor experience with the company. They were referred to Newport Home Care to provide care for their mother, who has dementia, at her assisted living facility. The client reported that the caregiver failed to complete basic chores, lied about completing tasks, and was not responsible. The caregiver even charged their client's mother for a lunch and sent pictures of dirty dishes and a filthy litter box.
The client tried to resolve the issue by requesting a different caregiver, but the new caregiver also failed to complete tasks and called in sick at the last minute. The client felt that the company was unreliable and unresponsive to their concerns. The supervisors were friendly and empathetic, but ultimately unable to provide adequate care.
Excellent Care
On the other hand, California Home Care Resource, an organization that refers clients to in-home care providers, had a positive experience with Newport Home Care. They praised the company's commitment to providing top-notch care with passion and heart. The owners and staff were described as exceptional, with the owners ensuring that the best caregivers were assigned and the caregivers were well-trained.
Kira Anthofer, a professional consultant in home care, also had a positive experience with Newport Home Care. They praised the company's leadership, which took a direct interest in the services they provided. The consultant witnessed the support provided to caregivers to ensure quality and safety.
