Protecting what matters most to you, one policy at a time.
At JJ Richards Insurance Agency, we are dedicated to providing personalized insurance solutions to individuals, families, and businesses in Vancouver, WA, and surrounding areas. With years of experience and a team of highly qualified professionals, we strive to deliver exceptional service, tailored to meet the unique needs of each client.
Our Mission
Our mission is to help our clients create a Personal Price Plan that fits their lifestyle, budget, and goals. We believe in building long-term relationships, providing expert guidance, and offering a range of insurance products to protect what matters most to our clients.
Our Services
We offer a comprehensive range of insurance products and services, including:
- Auto Insurance: Customize a coverage plan that fits your needs, with options for safe driving rewards, bundling, and discounts.
- Recreational Vehicles: Protect your recreational vehicles, such as motorcycles, motorhomes, camping trailers, boats, and off-road vehicles, with quality coverage options.
- Homeowners Insurance: Protect your largest investment with State Farm Homeowners Insurance, covering your home and personal property from unexpected events.
- Renters Insurance: Cover your personal property, including electronics, furniture, and clothing, with renters insurance that extends to personal property in your car.
- Personal Articles: Ensure your valuable items, such as collectibles, jewelry, sports equipment, and others, are protected with a Personal Articles Policy.
- Business Insurance: Develop a plan for continued financial security with business insurance products, including business owners policies, commercial auto policies, individual health policies, and workers' compensation.
- Life Insurance: Secure the future of your family with term, whole, or universal life policies that fit your needs and budget.
Our Team
Our team, led by JJ Richards, is comprised of highly qualified professionals with extensive experience in the insurance industry. We are committed to providing exceptional customer service, expert guidance, and personalized insurance solutions to our clients.
Why Choose Us
At JJ Richards Insurance Agency, we pride ourselves on our commitment to our clients, our community, and our industry. We are dedicated to building long-term relationships, providing expert guidance, and offering personalized insurance solutions that meet the unique needs of each client.
Overall Experience
The reviews provide a mixed bag of experiences with JJ Richards State Farm insurance agency. On one hand, many customers praise the agency's exceptional service, friendly staff, and personalized attention. On the other hand, a few customers express frustration and disappointment with their experiences.
Positive Experiences
Many customers rave about the agency's outstanding service, highlighting the helpfulness of JJ and Kathryn, who go above and beyond to meet their needs. They appreciate the personalized attention and attention to detail, making them feel like family. The agency's staff is praised for their positivity, kindness, and willingness to help.
Negative Experiences
However, a few customers have had poor experiences with the agency. They report feeling belittled, ignored, or abandoned during the claims process. Some feel that the agency's staff is unhelpful, unprofessional, and even inappropriate in their behavior. These customers express frustration and disappointment with the agency's handling of their claims and customer service.
