Transforming Your Business, One Sign at a Time.
At Brett Olson Insurance Agency, we pride ourselves on being your trusted partner in protecting what matters most. As a State Farm Insurance Agent, we are committed to providing you with comprehensive insurance options, transparent guidance, and exceptional service. Our mission is to empower your future, one policy at a time.
Our Story
Our agency was founded on the values of hard work, integrity, and community involvement. We are proud to be a part of the Madison community and are dedicated to building strong relationships with our neighbors and customers. Our team of insurance professionals is dedicated to helping you navigate life's uncertainties with confidence.
Our Services
We offer a wide range of insurance products and services to fit your unique needs. Whether you're looking for auto, home, condo, renters, business, life, or health insurance, we've got you covered. Our services include:
- Personal Lines Insurance: Auto, Homeowners, Condo, Renters, and Personal Articles Insurance
- Commercial Insurance: Business, Life, and Health Insurance
- Specialty Insurance: Rec Vehicles, Boat, and Motorcycle Insurance
Our Team
Our team of insurance professionals is dedicated to providing you with exceptional service and personalized guidance. We take the time to understand your unique needs and goals, and work with you to develop a customized insurance plan that meets your needs.
Our Commitment
At Brett Olson Insurance Agency, we are committed to empowering your future, one policy at a time. We believe in building strong relationships with our customers and providing you with the highest level of service and expertise. We are proud to be a part of the Madison community and look forward to serving you.
Get in Touch
Contact us today to learn more about our insurance products and services. We would be happy to help you find the perfect policy for your unique needs.
Overall Experience
The reviews for Brett Olson Insurance Agency are mixed, with some customers having a positive experience, while others have had negative encounters.
Customer Feedback
Some customers have had great experiences with the agency, praising the agents' professionalism, responsiveness, and willingness to help. For example, readers appreciate Mrs. Diane's expertise and attentiveness, while Brett Olson and his staff received numerous 5-star reviews for their excellent service.
Disappointments and Issues
On the other hand, some customers have had poor experiences, complaining about difficulties in cancelling their policies, incorrect billing, and poor communication. Customer service has been criticized as unprofessional, with one reviewer recounting a frustrating experience with Darlene at the customer service desk. Another reviewer felt duped by Brett Olsen's predecessor, who made promises he did not keep.
Best and Worst
The best aspect of the agency, according to some reviewers, is the staff's professionalism, responsiveness, and willingness to help. On the other hand, the worst experiences have been due to poor communication, incorrect billing, and unprofessional customer service.
