Take Care of Your Family Get Your Personalized Quote Today!
Established in 2008, D.L. Townsend Insurance Agency has proudly served clients across Pennsylvania, Maryland, and West Virginia. Led by experienced professionals with decades of insurance expertise, we are committed to providing personalized, responsive insurance solutions tailored to your unique needs and goals.
Our Expertise
We offer a comprehensive range of insurance products to protect what matters most, including:
- Personal Insurance: Auto, home, life, and umbrella coverage to safeguard your personal possessions, finances, and loved ones.
- Business Insurance: Protection for your professional endeavors, including general liability, business interruption, and employee coverage.
Client-Focused Approach
Our team listens attentively to your concerns and guides you through the process of selecting the right coverage. We believe in building strong relationships with our clients and offering personalized attention every step of the way.
Community Involvement
We are passionate about giving back to our community through local sponsorships and charitable support. We believe in being active participants in the communities we serve.
Our Values
- Integrity: We uphold the highest ethical standards and act with transparency in all our transactions.
- Client Focus: Your needs are our priority. We are dedicated to exceeding expectations and providing personalized solutions.
- Professionalism: Our team possesses exceptional skills and knowledge, ensuring you receive exceptional service.
- Community Involvement: We value building meaningful relationships and contributing to the betterment of our community.
Join us in taking care of your family and assets by requesting a personalized quote today!
Overall Experience
The reviews highlight the exceptional service provided by the DL Townsend Insurance Agency, with clients praising their prompt responses, personalized attention, and ability to provide competitive prices.
Customer Service
Clients appreciate the agency's customer-centric approach, with many mentioning the swift and helpful responses to their queries. The agents are described as "amazing, " "patient, " and "professional, " with a focus on providing top-notch service.
Agent Performance
Courtney, in particular, is praised for her expertise, friendliness, and ability to find the most suitable policies for clients. David is also commended for his help in resolving an unpleasant interaction with an adjuster.
Insurance Options and Pricing
Clients appreciate the agency's ability to find them the best policies at competitive prices. Many mention saving money by switching to DL Townsend or bundling their insurance.
Negative Experience
One client, John Lytwak, shared a disappointing experience with the agency, feeling that they did not prioritize loyalty after 20 years of business. However, he eventually found a cheaper policy with Geico.
