Transforming smiles, one patient at a time.
A Vision of Health and Housing Justice
Alameda County Health Care for the Homeless (ACHCH) envisions a just society where everyone, regardless of housing status, has access to quality healthcare and housing. We believe that housing and healthcare are fundamental human rights and that addressing both is essential for breaking the cycle of homelessness.
Our Mission: Comprehensive Care for the Whole Person
ACHCH provides a wide range of services to address the physical and mental health needs of people experiencing homelessness. We offer:
Primary Care
- Comprehensive medical care, including preventive services, treatment for acute and chronic illnesses, and ongoing health management.
- Integrated behavioral health services to address the complex needs of our clients.
- Urgent care and street medicine services for those living on the streets.
Additional Services
- Dental care and optical care
- Substance use treatment and outreach
- Specialty medical care
- Case management and advocacy
- Mobile Health services to reach individuals in shelters and on the streets.
Building Partnerships and Strengthening Services
ACHCH works collaboratively with a network of partner organizations to expand our reach and enhance the quality of care. We:
- Coordinate with local shelters, outreach organizations, and street medicine providers.
- Partner with healthcare providers to offer specialized services.
- Engage in community outreach and advocacy efforts.
Research and Advocacy for Change
ACHCH is committed to research and policy advocacy to inform and improve healthcare and housing policies. We:
- Conduct research on key issues affecting homeless populations.
- Educate the public and policymakers about the healthcare needs of people experiencing homelessness.
- Advocate for policies and programs that support housing and healthcare access.
Join Us in Making a Difference
ACHCH is a valuable resource for the community, providing vital healthcare services and advocacy for those experiencing homelessness. We rely on the support of individuals, organizations, and policymakers to continue our work.
Waiting Time and Communication Issues
Some reviewers expressed frustration with the waiting time and communication issues. One reviewer, Jeaniece McKinley, waited for hours to be picked up and was not informed about the delay, which was particularly concerning as she had COVID-19 and had to wait outside in the rain.
Billing and Fraud Concerns
Another reviewer, Britt Rene, reported being misled about the cost of a doctor's visit and received a surprise bill of $283.00. This experience left them feeling disgusted and cheated.
Positive Experiences with Doctors and Services
On the other hand, some reviewers had positive experiences with the doctors and services provided. Twilver Earle praised the excellent service and great doctors who listened to their concerns. Pamela Vigil appreciated the comprehensive services offered at the Life Long Trust clinic, including various doctor specialties and housing assistance. To Niya M. Scott-Smith commended the professional, patient, loving, kind, and supportive staff.
