Quality Insurance Solutions for Every Stage of Life
At State Farm Insurance Agency of Houston, we pride ourselves on providing personalized insurance solutions that cater to the diverse needs of our community. Our team of experienced professionals has been serving the Houston area for over 30 years, offering comprehensive coverage options for your autos, homes, businesses, and personal assets.
Tailored Insurance Products and Services
We understand that every individual and family has unique insurance requirements. That's why we offer a wide range of products and services customized to your specific needs and budget. Our offerings include:
Auto Insurance
- Competitive rates and discounts for safe driving and loyal customers
- Comprehensive coverage options including collision, comprehensive, and liability
- Personalized advice on choosing the right insurance plan for your vehicle
Homeowners & Renters Insurance
- Protection against unexpected events like fire, theft, and natural disasters
- Customized coverage options based on your home type and needs
- Affordable rates and flexible payment plans
Business Insurance
- Comprehensive coverage for your business, including property, liability, and income loss
- Risk management solutions tailored to your industry and operations
- Personalized attention from experienced business insurance specialists
Life & Health Insurance
- Secure your family's financial future with affordable life insurance plans
- Access to quality healthcare through our comprehensive health insurance options
- Personalized planning and guidance from experienced insurance professionals
Beyond Insurance
We believe in building strong relationships with our clients. Our commitment to exceptional customer service is reflected in our:
- Personalized attention and responsive communication
- User-friendly online tools and resources
- Pet-friendly office for a comfortable and welcoming experience
Call to Action
At State Farm Insurance Agency of Houston, we are dedicated to empowering you to make informed insurance decisions. Contact us today to request a personalized quote, discuss your coverage options, or simply ask any questions you may have. We look forward to partnering with you to ensure your peace of mind and financial security.
Office Experience
The reviewers have mixed experiences with the office of Freddie Gant, with some having positive interactions and others having negative experiences. The negative experiences include lack of follow-up, dismissive attitudes, and unresponsive staff, with some reviewers feeling lied to and ignored.
Staff Performance
Some reviewers have praised the performance of specific staff members, such as Sherry Jones, who is described as helpful, personable, and professional. Lamar is also mentioned as being outstanding and attentive. However, other reviewers have had negative experiences with the staff, including feeling dismissed and ignored.
Communication Issues
Several reviewers have mentioned communication issues with the office, including not receiving responses to emails and phone calls, and being given excuses for lack of follow-up.
Customer Service
The positive reviews highlight the excellent customer service provided by Freddie Gant and her staff, with reviewers feeling valued, comforted, and well taken care of. The negative reviews, on the other hand, suggest that some customers have been left feeling frustrated and ignored.
