Experience the Art of Gentle Dentistry
At Rocky Hill Dental, we understand the importance of a healthy, beautiful smile. Our team of experienced dental professionals, led by Dr. John Masengill, are dedicated to providing exceptional dental care to patients of all ages in Knoxville, TN. Our mission is to deliver personalized, gentle, and compassionate care that exceeds our patients' expectations.
Our Services
We offer a comprehensive range of dental services, including preventative care, restorative dentistry, cosmetic dentistry, and implant dentistry. Whether you're looking for routine maintenance, tooth whitening, veneers, or smile makeovers, our team is equipped to provide top-notch care in a comfortable and relaxing environment. We use the latest dental technology, including digital x-rays and electric hand-pieces, to ensure the highest level of care for our patients.
Our Team
Our team is composed of experienced and caring professionals who are dedicated to providing exceptional dental care. Dr. John Masengill, our lead dentist, has years of experience and a passion for staying at the forefront of dental technology. Our hygienists, Brittany, Casey, and Kelli, are gentle, thorough, and compassionate, and our assistants, Kimberly and Kelli, are dedicated to providing personalized care to each patient.
Our Mission
Our mission is clear: to provide the best dental care for you and your family. We aspire to grow our reputation of offering quality care and personal, individualized attention to all of our patients. With an extra emphasis on customer service, we will continue to find new and innovative ways to better serve our patients. Our goal is to help all achieve a happy, healthy smile.
Our Values
At Rocky Hill Dental, we value our patients' time, comfort, and well-being above all else. We believe that a healthy smile is the key to a happy and confident life, and we're dedicated to providing the highest level of care to help our patients achieve their smile goals. We're committed to staying at the forefront of dental technology and continuing education to ensure that our patients receive the most comprehensive and advanced care possible.
Overview of Reviews
The reviews of Rocky Hill Dental are mixed, with some patients having positive experiences and others having negative experiences.
Positive Experiences
- Several reviewers praised the staff for being friendly, cordial, and professional.
- The facility was described as clean and inviting.
- Some reviewers had positive experiences with specific staff members, such as Ashley, the hygienist, who was great with young kids.
- Dr. Masengill was described as kind, considerate, and a perfectionist in his work.
- Some reviewers appreciated the efficient and painless procedures.
Negative Experiences
- Some reviewers had issues with billing and insurance, including unexpected charges and lack of communication.
- A few reviewers had negative experiences with Dr. Masengill, describing him as rude and unprofessional.
- Some reviewers felt that the staff was unprofessional and didn't communicate well, leading to misunderstandings and mistakes.
- A few reviewers had issues with the quality of care, including poor administration, mistakes, and lack of follow-up.
