Trust Our Expertise, Enjoy Peace of Mind
At Baughman & Turner Automotive, we have been providing top-notch auto repair services to the Fullerton community and surrounding areas since 1952. Our team of highly skilled and trained mechanics is dedicated to providing reliable, high-quality repairs at affordable prices. We understand the importance of getting your vehicle back on the road quickly, which is why we strive to complete most maintenance services and repairs as quickly as possible, often on the same day.
Our Services
We offer a wide range of auto repair services, including 4x4 repair, AC repair, Asian vehicle repair, brake repair, car care, domestic cars and trucks, electric and hybrid vehicle, electrical services, electronic services, and engine and transmission repair. Our team is committed to providing the best service possible, and we stand behind our work with a guarantee.
Our Mission
Our mission is to provide the Fullerton area and its communities with reliable, affordable automotive maintenance and repair services. We aim to provide the same level of professionalism and service that our customers have come to expect from us. Our highly trained auto maintenance and repair specialists will provide the best service in Fullerton on your vehicle.
Our Location
Conveniently located at 275 E Walnut Way in Fullerton, CA, we are easily accessible and ready to serve you. Our shop is equipped with the latest technology and tools to ensure that your vehicle receives the best possible care.
Why Choose Us?
At Baughman & Turner Automotive, we are committed to providing exceptional customer service, reliable repairs, and affordable prices. We are dedicated to building long-term relationships with our customers and ensuring that your vehicle is always running at its best. Whether you need routine maintenance or complex repairs, we are here to help.
Overview of Customer Reviews
The reviews of Baughman and Turner Automotive are overwhelmingly positive, with the majority of customers expressing satisfaction with the shop's professional and friendly service, reasonable prices, and high-quality work.
Positive Experiences
Many reviewers praised the shop's honesty, integrity, and commitment to getting the job done efficiently and effectively. They appreciated the shop's ability to diagnose and fix issues correctly, often at a lower cost than expected. Several customers mentioned the shop's friendly and knowledgeable staff, who took the time to explain the necessary repairs and provided transparent estimates. A few reviewers also commended the shop's specialized expertise in working with older cars.
Negative Experiences
A few reviewers expressed dissatisfaction with their experiences, citing issues such as higher-than-expected labor costs, unprofessional behavior from staff, and instances of misdiagnosis or unauthorized work. One reviewer reported a broken ABS system after a routine repair, and another felt dismissed and unhelped by the staff.
Common Themes
Honesty and Integrity: Many reviewers praised the shop's honesty and commitment to doing the right thing, even if it meant not recommending unnecessary repairs.
Quality of Work: The majority of reviewers were highly satisfied with the quality of work performed by the shop, citing efficient and effective repairs.
Customer Service: While some reviewers had negative experiences with staff, many others praised the shop's friendly, knowledgeable, and helpful team.