Passionate about Precision and Care for British Cars
Nestled in the heart of Tucson, Falconworks stands as a trusted name in Land Rover and British car repair, servicing the community since 1990. We take pride in meticulous craftsmanship, honest diagnostics, and personalized care for every vehicle that enters our facility.
Expert Care for Your Treasured Vehicle
Our team of experienced mechanics boasts decades of combined experience in handling all aspects of Land Rover, Jaguar, and other British car repairs. We hold ourselves to the highest standards, utilizing factory-grade tools, genuine parts, and our wealth of knowledge to ensure the best possible outcomes for each repair.
Impeccable Diagnostics and Comprehensive Services
From routine maintenance to complex repairs, Falconworks offers a comprehensive range of services, including:
- Diagnostics & troubleshooting: Precise identification of the root cause of any issues.
- Mechanical repairs: Skilled handling of all mechanical repairs, including engine, transmission, brakes, suspension, and electrical systems.
- Preventative maintenance: Tailored plans to keep your vehicle running smoothly and efficiently.
- Air suspension repair: Expertise in diagnosing and repairing air suspension systems for a smooth and comfortable ride.
- Transmission repair: Comprehensive repair and servicing of automatic and manual transmissions.
Transparency and Trustworthiness
At Falconworks, we prioritize transparency and customer satisfaction. We:
- Provide clear and concise explanations of any findings and recommendations.
- Offer competitive and transparent pricing before proceeding with any repairs.
- Never engage in upselling or unnecessary services.
Genuine Parts and Unwavering Support
We use only genuine parts when appropriate, and reliable aftermarket alternatives when necessary. Our unwavering commitment to quality is reflected in our comprehensive warranty, which exceeds the standards of most dealerships in the area.
Your Trusted Partner in Auto Care
From routine maintenance to complex repairs, Falconworks stands ready to serve your needs. With a focus on personalized attention, meticulous workmanship, and transparent communication, we are committed to providing our customers with an exceptional experience every time.
Overall Experience
The reviews are mixed, with some customers having an exceptional experience and others having a poor one.
Positive Aspects
The majority of the reviewers praised the shop's owner, Alan, and his crew for their exceptional knowledge, honesty, and helpfulness. Many reviewers appreciated the shop's expertise in working on British cars, particularly Land Rovers. The shop's welcoming atmosphere and transparent pricing were also mentioned as positives.
Negative Aspects
Some reviewers had negative experiences, including issues with long wait times, high prices, and poor communication. A few reviewers mentioned that the shop seemed disorganized and didn't care about new customers. One reviewer had a particularly bad experience, stating that the shop doesn't know anything about Land Rovers and is unprofessional.
Services and Reputation
Falconworks is known for its expertise in British car care, particularly Land Rovers. Many reviewers commended the shop's ability to fabricate parts when they couldn't be found elsewhere. The shop's reputation is mixed, with some reviewers saying it's the only place they would take their car, while others would not recommend it.
