Your vehicle is in excellent hands at Coconino Motors.
At Auto Clinic 360, we are dedicated to providing top-notch automotive repair services to our valued customers in Atlanta, GA. Our state-of-the-art facility is equipped with the latest technology and staffed by a team of highly trained and certified mechanics who are committed to getting you back on the road as quickly as possible.
Our Mission
Our mission is to provide a one-stop facility for all your automotive needs, offering a wide range of services including brakes, transmission, wheel alignment, and more. We strive to provide greater perceived value to our customers than many other shops, which specialize in certain areas. Our goal is to build long-term relationships with our customers, based on trust, quality, and excellent customer service.
Our Services
We offer a comprehensive range of services, including brake services and replacements, fuel injections and pumps, suspension systems, shocks, struts, fluid flush and replacements for transmissions, power steering, cooling and brake systems. We also provide scheduled services, including oil changes, tune-ups, timing belts, wiper blades, and tire rotations. Additionally, we offer radiator, thermostat, and cooling system repairs, as well as steering and suspension repairs, electrical and automotive computer diagnostics and repairs.
Our Commitment
At Auto Clinic 360, we are committed to employing highly trained and certified mechanics who are dedicated to providing exceptional customer service. We go out of our way to ensure that our customers receive the best repair service around. Our professional mechanics will greet you with a smile, diagnose your car, provide a competitive quote, and get your car fixed as quickly as possible. We stand behind our work, and our labor has a lifetime guarantee.
Overall Assessment
The reviews of this auto shop are mixed, with both highly positive and highly negative experiences reported.
Positive Experiences
Many reviewers praise the shop's honesty, fairness, and excellent customer service. They appreciate the shop's willingness to explain repairs and provide options, without pushing unnecessary work. Several reviewers mention the shop's ability to diagnose and repair issues correctly, often at a lower cost than expected. Many reviewers have been loyal customers for years, recommending the shop to others.
Negative Experiences
Some reviewers report negative experiences, including poor communication, lack of transparency, and subpar work. A few reviewers allege that the shop is dishonest, overcharges, or performs unnecessary repairs. Others report long wait times, unreturned calls, and unprofessional behavior from the owner or staff.
Common Themes
- Honesty and transparency are highly valued by customers
- Good communication and explanations of repairs are crucial
- Fair pricing and avoiding unnecessary work are appreciated
- Professionalism and courtesy are expected from the staff and owner
