Helping Pets Live Their Best Lives
Our Vision
At Alii Animal Hospital & Resort, we believe in providing compassionate and comprehensive care that fosters a lifetime of wellness for your furry family members. With a team of experienced veterinarians and dedicated staff, we aim to deliver exceptional veterinary care alongside exceptional client service.
Healthcare & Wellness
- Comprehensive wellness exams and vaccinations
- Dental care solutions to keep teeth healthy and strong
- Surgery for a variety of conditions, including orthopedic care
- Advanced diagnostics and treatment for illnesses and injuries
Boarding & Daycare
- Comfortable accommodations for overnight stays and daytime daycare
- Individualized attention and playtime in spacious suites
- Experienced staff certified in Fear-Free animal handling
- Personalized care plans tailored to each pet's needs
Grooming & Training
- Professional grooming services to enhance your pet's beauty and comfort
- Comprehensive training programs for behavioral issues and skill development
- Expert advice on nutrition, parasite control, and pet care
Compassionate & Client-Focused Care
We understand that your pet is a beloved member of your family. That's why we prioritize:
- Personalized attention and gentle handling
- Clear communication and transparent information
- Flexible scheduling and convenient location options
- Warm and welcoming atmosphere
Join us on this journey to ensuring your pet lives their best life!
Overall Experience
The reviews highlight a mix of positive and negative experiences with Alii Animal Hospital and Resort.
Negative Experiences
Several reviewers expressed disappointment and frustration with their experience at Alii Animal Hospital and Resort. Common complaints included:
- Misrepresentation of services: Some reviewers felt that the hospital misrepresented their services, such as the availability of TVs and cameras in suites, and the quality of care provided.
- Poor communication: Reviewers mentioned that the staff, particularly the manager "KEA", were unhelpful and unprofessional in their communication.
- Overcharging: One reviewer felt that they were overcharged for services and that the hospital was more interested in making money than providing quality care.
- Unsanitary conditions: One reviewer described the facility as smelling unsanitary and expressed concern about the quality of care.
Positive Experiences
On the other hand, several reviewers had very positive experiences with Alii Animal Hospital and Resort. Common praises included:
- Excellent customer service: Many reviewers praised the staff, particularly Dr. Gupta, for their friendly, compassionate, and accommodating nature.
- Quality care: Reviewers expressed gratitude for the timely and effective treatment of their pets, including emergency surgery and diagnosis of severe internal infections.
- Professionalism: Reviewers praised the hospital's professionalism and the expertise of the staff.