Protecting Your World, One Policy at a Time.
At Familia Insurance Agency, we pride ourselves on being a Christian-based business built on respect, dedicated to serving the central Florida community for over 14 years. Our team of experienced insurance professionals is committed to providing you with the highest level of service, personalized attention, and quality products to meet your insurance needs.
Our Mission
Our mission is to create long-term business relationships with our clients, providing them with the best possible products and services tailored to their unique needs. We strive to create a friendly, upbeat environment, where our clients feel valued and supported. Our goal is to provide you with the peace of mind that comes with knowing you have the right insurance coverage to protect yourself, your family, and your business.
Insurance Services
We offer a wide range of insurance services, including:
Auto Insurance: We understand the importance of having the right auto insurance coverage to protect yourself and your vehicle. Our experienced agents will work with you to find the best auto insurance policy that meets your needs and budget.
Home Insurance: As a homeowner, you want to ensure that your home and belongings are protected from unexpected events. We offer comprehensive home insurance policies that will give you the protection and peace of mind you need.
Commercial Insurance: As a business owner, you need insurance coverage that will protect your business from unforeseen risks. Our commercial insurance policies are designed to provide you with the coverage you need to safeguard your business.
Condo Insurance: If you own a condominium, you need specialized insurance coverage that meets the unique needs of condo owners. Our condo insurance policies are designed to provide you with the protection you need.
Flood Insurance: Living in Florida, you know the risks of flooding. Our flood insurance policies will provide you with the protection you need to safeguard your home and belongings from flood damage.
Other Insurance Services: We also offer a range of other insurance services, including boat/watercraft insurance, health insurance, life insurance, motorcycle insurance, RV insurance, and renters insurance.
Why Choose Familia Insurance Agency?
There are many reasons to choose Familia Insurance Agency for your insurance needs. Here are just a few:
- Locally owned and operated
- Policies that meet and exceed expectations
- Get an annual policy review
- Servicing all of Florida
If you're looking for a trusted insurance agency that will provide you with personalized service, quality products, and expert advice, look no further than Familia Insurance Agency.
Overall Review Summary
The majority of reviewers praised Familia Insurance for their excellent customer service, competitive prices, and helpful staff. Many reviewers appreciated the agency's bilingual staff, who took the time to explain policies in a clear and concise manner. Some reviewers also mentioned that the agency's personal touch, such as offering coffee and snacks, made them feel welcome and valued.
Positive Comments
- Excellent customer service and personalized attention
- Competitive prices and great coverage options
- Bilingual staff and helpful explanations of policies
- Friendly and welcoming office atmosphere
Negative Comments
- Poor customer service from one particular female employee with a Dominican accent
- Issues with updating payment information and incorrect policy changes
- High prices and lack of importance given to customers
- Failure to follow up on policy changes and renewals
- Misrepresentation of policy coverage and prices
