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Our Mission

At JSB Insurance Services, Inc. we want our consumers to have a bright and secure future. Getting Insurance could be a confusing and complicated process, and this is why we are here. It is our goal to help people with their insurance needs, and help manage the risks of everyday life by providing you with all the information you need to obtain insurance.

Who We Are

JSB Insurance is a leading insurance brokerage in the United States. We have access to quotes from hundreds of different insurance companies, allowing us to offer our clients competitive rates and a wide range of coverage options. Our team of experienced professionals will work with you to understand your unique needs and find the perfect insurance plan for your individual or business.

What We Offer

We provide a comprehensive range of insurance products and services, including:

Personal Insurance

  • Auto Insurance: Comprehensive coverage for your car, truck, or motorcycle.
  • Motorcycle Insurance: Protection for your beloved motorcycle, from unexpected accidents or breakdowns.
  • Homeowners Insurance: Coverage for your home against damage, theft, or loss.
  • Renters Insurance: Protection for your belongings in case of theft or damage.
  • Commercial Insurance: Custom-designed coverage for your business, tailored to your specific needs.

Specialty Insurance

  • Boat Owners Insurance: Comprehensive coverage for your boat or yacht.
  • Earthquake Insurance: Protection against the financial impact of an earthquake.

Our Commitment

At JSB Insurance, we are committed to:

  • Competitive Pricing: We compare quotes from leading insurance companies to ensure you get the best possible rates.
  • Exceptional Service: We provide personalized attention and guidance throughout the process, making the entire experience seamless and stress-free.
  • Transparency: We explain your insurance options clearly and concisely, so you can make informed decisions.

Contact Us Today

Get a free, personalized quote from JSB Insurance Services, Inc. today and discover the peace of mind that comes with knowing you're protected.

Reviews (139)
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Positive: Positive comments highlight excellent customer service, competitive rates, and a smooth policy process.
Negative: Negative comments mention poor customer service, high rates, and a lack of concern for clients' best interests.

Customer Service Experience

The reviews highlight the importance of customer service in the insurance industry. Some customers had excellent experiences with agents like Hector, Jeremy, Keylyn, and the JSB staff, who went above and beyond to help them with their policies and provide competitive rates. These agents were praised for their pleasant demeanor, empathy, and willingness to help.

Issues with Customer Service

On the other hand, some customers had negative experiences with agents like Hector and James (JSB), who were perceived as rude, unhelpful, and dismissive. One customer reported a horrible experience with Hector, who failed to provide his full name and had a rude tone. Another customer felt that James (JSB) was no longer looking out for their best interests and was more concerned with keeping high rates.

Competitive Rates and Policy Options

The reviews also mention the importance of competitive rates and policy options. Some customers were happy with the rates they received, while others felt that they were being overcharged. One customer did their own research and found that they could get a better policy with another company, highlighting the importance of shopping around.

Overall Satisfaction

Overall, the reviews suggest that customer satisfaction with JSB insurance depends on the individual agent and their level of customer service. When agents provide excellent service, customers are happy and loyal. However, when agents fail to meet expectations, customers are quick to look elsewhere.