HELPING TREES OUTLIVE HUMANS
About Us
Kelly Clark Automotive Specialists is a family-owned and operated auto repair shop serving the Phoenix community for over 60 years. We are conveniently located in Central Phoenix and are dedicated to providing honest, reliable, and exceptional automotive repairs and maintenance services for all makes and models.
Our team of ASE-certified technicians are highly skilled and experienced, and they are committed to delivering quality workmanship and personalized customer service. We understand the importance of trust and transparency, and we will always keep you informed throughout the repair process.
Our Services
We offer a comprehensive range of services to meet all your automotive needs, including:
- Routine Maintenance: Oil changes, tire rotations, alignments, and radiator flushes.
- Repair & Diagnostics: Engine repairs, electrical system repairs, and transmission repairs.
- Preventative Care: Fleet maintenance programs, air conditioning and heating repairs, and brake repairs.
- Specialized Services: Fuel injection cleaning, computer diagnostics, and window tinting.
Why Choose Kelly Clark Automotive Specialists?
- Experience and Expertise: Decades of experience and certified technicians ensure your vehicle is in the best hands.
- Honesty and Transparency: We provide upfront pricing and explain issues clearly before proceeding with repairs.
- Exceptional Customer Service: Our friendly team will treat you like family and provide personalized attention.
- Competitive Prices: We offer fair and competitive rates, and we also offer a rewards program for our loyal customers.
Our Commitment
Kelly Clark Automotive Specialists is committed to:
- Providing quality repairs and honest recommendations.
- Using high-quality parts and fluids.
- Completing repairs in a timely manner.
- Communicating clearly with our customers every step of the way.
Ready to take care of your vehicle? Contact us today for a quote or to schedule an appointment!
Suspicious Business Practices
The review highlight suspicious business practices by Kelly Clark Automotive Specialists. James Anthony shared a negative experience where he was told that a vehicle needed a new engine due to an overheating issue, but after getting a second opinion, the issue was found to be a faulty thermostat. Fred Love also shared a concern about the shop's integrity after discovering that they had offered to purchase a vehicle he was inspecting and cut him out of the sale.
Exceptional Customer Service
On the other hand, many reviewers praised the shop's exceptional customer service. Angie Cano, Brian Tuffs, Ilyssa, Joy Weber, Jen Reilly, and Shane Eckberg all gave the shop 5-star ratings, commending their superb customer service, willingness to help, and thoroughness. Shane Eckberg also mentioned that the shop provides honest estimates, which stands out from his experience with other repair shops.
Miscellaneous Concerns
Kate Herbert shared a nightmare experience where the shop installed brakes on the wrong wheels and refused to admit the mistake. Despite her concerns, the shop's manager failed to resolve the issue amicably.
Overall Experience
The reviews suggest that Kelly Clark Automotive Specialists has a mixed reputation. While some reviewers have positive experiences, others have had issues with the shop's integrity and customer service. It is essential to exercise caution when dealing with this business and to carefully review their estimates and recommendations.
