Compassionate Care, Exceptional Service, Lifelong Relationships
Welcome to Cleveland Heights Animal Hospital, a full-service companion animal practice serving pets and their parents in the Lakeland, Florida area. Our compassionate approach to small animal medicine creates a warm, individualized environment for the care of your pet. We are dedicated to providing exceptional veterinary care, education, and service to our clients and their pets.
Our Mission
At Cleveland Heights Animal Hospital, we strive to offer the utmost quality of healthcare and service to all of our patients and their families. Our team of highly skilled professionals is dedicated to the care and well-being of your pet, and we regularly participate in continuing education programs to ensure that you receive the highest level of care possible. Our focus is on compassionate care, personal service, and unsurpassed professional medical attention, ensuring lifelong relationships with our clients and patients.
Services
Our hospital offers a wide range of veterinary services, including Advanced Care, Wellness and Preventative Care, Spa and Grooming, and Lodging. We also have specialized programs for New Puppy and New Kitten owners, ensuring a healthy start for your new furry friend. Our state-of-the-art facility is equipped with the latest technology, and our experienced team is committed to providing exceptional care for your pet.
Meet Our Team
Our team of veterinarians, including Dr. Robert Houghton, Dr. Ashley Langford, and Dr. Chase Washburn, are dedicated professionals who are passionate about providing exceptional care for your pet. With extensive education and experience, our team is committed to staying up-to-date with the latest advances in veterinary medicine, ensuring that your pet receives the best possible care.
Our Facility
Our hospital is fully accredited by the prestigious American Animal Hospital Association, ensuring that we meet the highest standards of veterinary care. Our facility is designed to provide a comfortable and welcoming environment for both pets and their owners, with state-of-the-art equipment and a warm, caring atmosphere.
Staff and Doctors
The staff and doctors at Cleveland Heights Animal Hospital are known for their friendliness, caring, and exceptional knowledge. They are described as amazing, phenomenal, and above and beyond phenomenal. They provide compassionate and understanding care to pets, taking the time to explain the process and be with the pets during their last moments.
Service and Care
The hospital is known for providing excellent service and care to its patients. The staff is described as taking great care of both pets and their owners, going above and beyond to ensure the best treatment. They are also described as helpful, kind, and willing to take the time to answer questions and provide advice.
Grooming and Other Services
The hospital also offers grooming services, which are highly praised. The groomer, Jessica, is specifically mentioned for making the pet look great.
Negative Experience
However, there was one negative review that described a poor experience with the hospital. The reviewer, Amanda, stated that the hospital was outrageously overpriced, and the staff was egotistical and didn't take the time to properly care for the animals. She reported a bad experience with her service dog in training, stating that the hospital staff cut his nail too short and refused to offer a discount or apologize.
