Trust Us for All Your Collision Repair Needs
At North Texas Collision Center, we pride ourselves on being a family-owned and operated business that has been serving the community since 2013. With three convenient locations in Arlington, Grand Prairie, and Fort Worth, TX, we are dedicated to providing exceptional service to our customers. Our team of skilled and certified technicians is committed to restoring your vehicle to its pre-wreck condition, and we take pride in our work.
Our Services
We understand that being in a car accident can be stressful, and that's why we're here to help. At North Texas Collision Center, we offer a wide range of services to get you back on the road quickly and safely. Our experienced technicians are trained in the latest repair techniques and procedures, and we use only the highest-quality materials to ensure that your vehicle is restored to its pre-accident condition.
From minor scratches to major collisions, we handle the entire repair process, from working directly with your insurance company on your behalf to efficiently repairing your vehicle. We also provide an updated Repair Status Portal for all our customers, so you can keep track of your vehicle's repair process.
Our Commitment to Excellence
As a Gold Class collision repair business, we require each of our technicians involved in collision repair to take ongoing training every year. This includes classes on new vehicle technologies and the latest repair techniques. Our experienced and knowledgeable staff reconditions your vehicle at a competitive price, and we strive to provide timely estimates and excellent customer service.
Our Locations
We have three convenient locations in Arlington, Grand Prairie, and Fort Worth, TX, making it easy for residents of the DFW metroplex to get the auto body repair services they need. Our experienced technicians and state-of-the-art equipment ensure that your vehicle is in reliable hands.
Schedule an Appointment Today!
If you're in need of auto body repair services, contact us today to schedule an appointment. You can reach us by phone, online, or by visiting one of our locations in person. Our friendly staff will guide you through the process and answer any questions you may have.
Professionalism and Communication
Some reviewers have reported issues with the professionalism and communication of the staff at the establishment. One reviewer mentioned that the receptionist was incompetent and didn't transfer calls correctly. Another reviewer reported that they were given false updates and promises that were never fulfilled.
Quality of Work
Multiple reviewers have reported issues with the quality of work performed by the establishment. One reviewer mentioned that his car was kept for over a month and was returned with three major issues, including a faulty lock and air leak. Another reviewer reported that the paint job on his car was good, but the rest of the repairs were subpar. Some reviewers have reported issues with the materials used, such as cheap products, and sloppy workmanship.
Customer Service
Some reviewers have reported poor customer service, with long wait times and unfulfilled promises. One reviewer reported that they were given the runaround and kept waiting for updates, only to be told that the repairs were not yet complete.
