About Us
BIS Office Systems proudly stands as a trusted technology partner for businesses across the Gulf Coast. Founded in 2009 by industry experts Tyran Colvin and Phillip Long, we envisioned a future where technology simplifies and empowers businesses. We exist to be your trusted guide in navigating the ever-evolving landscape of office solutions.
Our Vision
Our mission is to empower businesses through tailored technology solutions that optimize efficiency, maximize productivity, and safeguard information. We achieve this through:
- Personalized Solutions: We take the time to understand your unique needs and challenges to design custom-made solutions that address them effectively.
- Comprehensive Expertise: Our team comprises seasoned professionals with diverse expertise in all aspects of office technology, ensuring comprehensive support from consultation to implementation and ongoing management.
- Unwavering Support: We are committed to providing exceptional customer service, with responsive technical assistance and personalized guidance every step of the way.
Our Services
We offer a wide array of solutions designed to elevate your business operations across various departments and workflows. Our services include:
Document & Print Management
- Cloud Printing & Scanning
- Document Management Software
- Lease & Cost-Per-Copy Programs
- Wide-Format Printers
- Copier & Printer Repair
Technology Solutions
- Business Apps & Software
- Reviews & Consultations
- Managed Services & Monitoring
- Security & Compliance Solutions
Additional Offerings
- Printer Drivers & Downloads
- Educational Resources
- Radio Episodes & Podcasts
- Business Resources & Tips
Why Choose BIS Office Systems?
- Local Expertise: We are a locally owned and operated business, ensuring personalized solutions tailored to the Gulf Coast region.
- Single-Source Provider: We handle everything from design, deployment, and ongoing management of your technology needs.
- 24/7 Support: Our dedicated technicians are available 24/7 to address any issues promptly.
- Unparalleled Customer Service: We prioritize exceptional customer experiences through personalized interactions and tailored solutions.
Customer Experiences
The reviewed company has received a mix of positive and negative feedback from its customers. One customer, William McDaniel, has been using the company for several years and has consistently been impressed with the high quality of their service, citing fast and personalized support. He highly recommends the company and attributes its success to its high integrity and heart.
On the other hand, Daniel Duffey had a terrible experience with the company, giving it a 1-star rating. He claims that the phone systems they sold him are terrible, and every time he tries to ask for clarification on an issue, they charge him $55 per question. He strongly advises against using the company.
Another customer, Ricky Barnett, also had a positive experience with the company, giving it 5 stars. He was in a bind and forgot to submit an order to his normal vendor, but BIS was accommodating and understanding. They delivered his substantial order a day early and at a lower cost than expected, turning a potential disaster into a hero moment at work.