Protecting You, Today and Tomorrow.
At State Farm Insurance Agent Emily Montone, we are dedicated to providing top-notch insurance services to our clients in Highland Heights, OH, and surrounding areas. Our mission is to help individuals and families protect their assets and achieve their financial goals through personalized insurance solutions.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Recreational Vehicles Insurance. Our team of experienced agents is committed to understanding your unique insurance needs and providing you with the best possible coverage options.
About Our Agent
Our State Farm agent, Emily Montone, has been serving the community for over 12 years. Born and raised in western Pennsylvania, Emily moved to northeast Ohio in 2016 to open her State Farm agency. She has fallen in love with Cleveland and the surrounding communities and enjoys exploring everything the city has to offer. Emily's passion is developing relationships with her customers and ensuring each person has a unique and personalized experience.
Why Choose Us
At State Farm Insurance Agent Emily Montone, we pride ourselves on our commitment to exceptional customer service, personalized attention, and community involvement. We strive to educate our clients on insurance options and provide them with the knowledge to make informed decisions about their insurance needs. Our goal is to build long-lasting relationships with our clients and help them achieve their financial objectives.
Get a Quote
If you're interested in learning more about our insurance products and services, please don't hesitate to contact us. You can request a quote, file a claim, or send a payment conveniently online or by giving us a call. We're here to help you navigate the complex world of insurance and provide you with the protection you need.
Positive Experiences
The majority of reviewers praised the excellent customer service and professionalism of the State Farm agents, particularly Emily Montone and Vikki Drucker. Many reviewers appreciated the agents' patient and knowledgeable approach, which made them feel comfortable and at ease during the insurance process. Some reviewers also appreciated the competitive rates and discounts offered by State Farm. Several reviewers mentioned that they would highly recommend the agents and State Farm to their friends and family.
Negative Experiences
A few reviewers expressed dissatisfaction with their experiences with State Farm agents. One reviewer had a poor experience with Emily and her office staff, citing unprofessionalism and lack of organization. Another reviewer was unhappy with the rate increase after moving to a new state, which resulted in the loss of previously earned discounts. A few reviewers also experienced issues with communication and follow-through on promised actions.
Common Themes
- Excellent customer service and professionalism from State Farm agents
- Competitive rates and discounts offered by State Farm
- Appreciation for agents' patient and knowledgeable approach
- Negative experiences with communication and follow-through
- Dissatisfaction with rate increases and changes to policies
