Protecting Your Tomorrow, Today!
At Tanja Payton Insurance Agency, our mission is to provide top-notch insurance services to our clients in Delaware and Maryland. With over 22 years of experience in the industry, our team is dedicated to helping individuals and families find the right insurance coverage that meets their unique needs.
Our Story
As a State Farm Insurance agent, Tanja Payton has been serving the Newark community since May 2000. With her extensive knowledge and expertise, she has become a trusted name in the insurance industry. Our office is located in Newark, and we offer a wide range of insurance products, including Auto, Home, Life, Renters, and Business Insurance. We also provide Delaware Notary Public services in our office and offer Spanish-speaking assistance to cater to the diverse needs of our clients.
Our Services
At Tanja Payton Insurance Agency, we understand that every individual has unique insurance needs. That's why we offer a personalized approach to insurance services. Our team is committed to providing free Auto and Home Insurance quotes throughout Delaware and Maryland, primarily in New Castle County. We take pride in our ability to provide customized insurance solutions that cater to the specific requirements of our clients.
Insurance Products Offered
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
Our Team
Our team is dedicated to providing exceptional customer service and insurance expertise. Our office is open Monday through Friday from 9 am to 5 pm, and we are available 24 hours a day for emergency services. Our team is fluent in English and Spanish, ensuring that we can cater to the diverse needs of our clients.
Licenses
We are licensed to operate in Delaware and Maryland, and our team is committed to staying up-to-date with the latest developments in the insurance industry.
Excellent Customer Service
The majority of reviewers praised the exceptional customer service provided by the insurance agency. Many reviewers appreciated the willingness of the staff to listen to their concerns, explain policies clearly, and provide helpful tips. The staff's friendly, patient, and knowledgeable nature was particularly highlighted.
Positive Experiences
Several reviewers mentioned the ease of getting quotes, purchasing policies, and receiving assistance with claims. The staff's responsiveness and ability to work with customers to find the best options for their needs were also commended.
Praises for Specific Agents
Some reviewers specifically praised individual agents, such as Andi, Janet, and Sherry, for their exceptional service and expertise.
Negative Experiences
However, two reviewers had negative experiences. One reviewer, Nicole Grubb, expressed frustration with the agency's mishandling of her insurance claims and incorrect reporting of a license suspension. Another reviewer, Zeid Ashabi, accused the agency of being a "scam" and claimed they would "rip you off" with high rates.
